Thread: MyPoints Discussion

Originally Posted by bonniejeanne

Watch your point totals when getting bonus points for completing parts of the to-do list. I just did a search in order to make my daily goal. My point total went up 10 points for the search, but not the extra 15 bonus points for completing to-do list. It is shown in my account, but the points did not add in.

I pointed this out before -- someone here told me it gets put in the monthly bonus points, not the daily points. And I took issue with the fact that somehow the additional bonus points (over the first 5) are not really "additional" -- it is actually cumulative. This is bs. I sent in a ticket about it -- and got the points credited. I have only 7 points on my Daily Goal right now -- but my Account Statement for the day adds to 12. Five of those points is for reaching the first level of the To-Do list -- which I can only assume went on the bonus points. There is no way to check bonus -- isn't that just the MP way! I've given up trying to figure them out. I don't struggle with this any more.

This weekI got an automated email from them about a ticket I submitted (probably the Magic receipt for olives -- where OLIVES was clearly spelled out but they couldn't find it -- circled). The only thing way I can describe the email is "touchy feely" nonsense (see below). Why don't they stop being so smarmy and be honest and transparent about all this? I'm so sick of tracking and following up on pennies.

Hello Kathy,

Thank you for being a valued MyPoints member since 2004-05-21!

Yes, this is automated, and I am indeed a robot sending this quick note from our Customer Care Team!

We have very important information to share with you about your ticket ****** to ensure a successful experience!

We need your help! You may be wondering…” what can I do to help?”

We have the answers right here:

1. Be on the lookout for a response from one of our customer service agents within the next 3 business days. Please reply back to our team members; we often send requests for additional information so we can help.
2. Please reply to this email if you have any additional comments or details that you may have forgotten to include in your original message.
3. If your ticket is regarding account-related issues (Deactivation, Mobile Verification, Unable to access offers & activities), we may require up to 30 days for resolution.

We look forward to corresponding with you and appreciate your patience and understanding.

MyPoints Customer Care Team

Originally Posted by bonniejeanne

I don't think I ever noticed that. It's just plain stupid. How are we to know if they're adding all of our bonus points correctly?

Trust them? hahahahahahaha

Kathy

Anyone try one of these 1000 pt surveys they have out there? I would be really ticked off if I went through 118, 120 or 125 minutes and got one of their standard bs rejections. I'm going to click on them (they are all I have left -- DQd from everything else with no points). But I will probably not be willing to give the info they want. # 92777395, # 92770501, and # 92773430 -- I'll let you know.

Kathy

DQ'd immediately on all three.

I've had them the past couple days. The only reason I click on them is to get the qd point I know I'll get. lol
I usually get dq'd after putting in that I'm a white female

Originally Posted by 3lilpigs

I've had them the past couple days. The only reason I click on them is to get the qd point I know I'll get. lol
I usually get dq'd after putting in that I'm a white female

I never even got that far. Just closed and opened the next pop-up for the next 1000 survey. Never got any DQ points.

Kathy