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  1. #1
    missymommy's Avatar
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    Anyone else have cigular?

    I have had some problems with my account. I for months wouldn't get a listing of all my calls. I was just looking again and I added everything up and it adds up to about $3 less than what they are charging me.

    Now I just called them and they said it was another state charge that isn't listed on my bill for some reason. I was wondering if someone could list the "extra" charges they have on their cigular bill? I don't remember all of these taxes when I had t-mobile a few months ago.

    My taxes and fees including the 911 access comes to 12.49 on a 59.99 plan.


    Thanks to anyone that can do this for me. If you don't want to post it you can pm it to me.
    (Wingsfan & MK)
    "I HIT THE CTRL KEY BUT I AM STILL NOT IN CONTROL"

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  3. #2
    buttrfli's Avatar
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    Re: Anyone else have cigular?

    Other Charges and Credits for 918-XXX-XXXX
    4-19 Oklahoma Universal Service .05
    4-20 Regulatory Cost Recovery Fee .56
    Total Other Charges and Credits .61



    Taxes for 918-XXX-XXXX
    4-21 Federal Excise Tax 1.61
    5-01 Federal Universal Service Charge 1.58
    5-02 State Sales Tax 2.44
    5-03 County Sales Tax .55
    5-04 Local Sales Tax 1.63
    Total Taxes 7.81

    ~~~~~
    Taxes for 918-
    3-17 Federal Excise Tax .64
    3-18 Federal Universal Service Charge .63
    3-19 State Sales Tax .96
    4-01 County Sales Tax .22
    4-02 Local Sales Tax .64
    Total Taxes 3.09

    ~~~~~~

    thats what my bill says for 2 phones
    Don't make me get out my flying monkeys.


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  4. #3
    Mystic32's Avatar
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    Re: Anyone else have cigular?

    I have Cingular & I am very happy. I have been with them for almost 2 yrs. I have never had any problems, nor hidden charges. I hope you get things resolved.
    I`m going Insane!!!!!!!!!!!!!

  5. #4
    missymommy's Avatar
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    Re: Anyone else have cigular?

    Thank you! It is different from mine but I think it is because I am from PA.

    I am very unhappy with cingular. My bill has been messed up many times and I get disconnected atleast every 15 minutes when I am talking to someone. I have been told that they were having problems with PA when they bought AT&T. But it has been months now and I am ready to find out if that would some how void my contract. When you talk to a family member that doesn't live close to you for an hour and sometimes get disconnected in 2 minutes and then every 15 minutes after it gets extremely annoying.

    Mystic32 I am glad that you don't have these problems. I guess it is a problem within PA or something. I will be switching again as soon as my contract is up.
    (Wingsfan & MK)
    "I HIT THE CTRL KEY BUT I AM STILL NOT IN CONTROL"

  6. #5
    joni1269's Avatar
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    Re: Anyone else have cigular?

    It is good you are keeping on top of your bill like that - they could sure slip $3 past me unnoticed.

    I used to have Cingulair, and I will never use them again. JMHO They have horrible customer service, and the signal is sketchy at best where I live. If you ever decide to leave them, make sure you give them 30 days notice. They won't deactivate your account for 30 days - I ended up paying for two services at once.

  7. #6

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    Re: Anyone else have cigular?

    I had them and never again will I ever get them again.. I now have Sprint and I love them no problems what so ever..I'm in PA also

  8. #7
    sunflowers's Avatar
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    Re: Anyone else have cigular?

    I had AT and T now cingular and hate them. Have had them 3 years now and have had nothing but problems from there customer service people. It takes up to 5 calls or more to get issues solved. Sometimes months. I can't wait till my contrat ends!!!!!!!!

  9. #8
    joni1269's Avatar
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    Re: Anyone else have cigular?

    Quote Originally Posted by sunflowers
    I had AT and T now cingular and hate them. Have had them 3 years now and have had nothing but problems from there customer service people. It takes up to 5 calls or more to get issues solved. Sometimes months. I can't wait till my contrat ends!!!!!!!!

    I hear ya - when my contract was up I RAN! LOL

  10. #9
    ckahanshaw's Avatar
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    Re: Anyone else have cigular?

    This is my 500th post!!!!!!!!! WOOHOO!!!!!!!!!My husband is a customer service rep for cingular and I am very sorry that you guys have never gotten him. He would help you with your problems, he is a rare person who loves his job and loves to help. He said the $3 charges could be User fees?? He told me if you guys ever got Chris Hanshaw that you would have your problem taken care of. Some people who work there just want a pay check and don't do their best...I'm sorry. They have been having trouble with old AT&T customers service etc. I hear all about this everynight. Just be glad you don't have my wireless service provider, Ntelos! They suck! Hope your problems get solved. I'm sorry.

  11. #10
    joni1269's Avatar
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    Re: Anyone else have cigular?

    Congrats on the 500 posts!

  12. #11
    buttrfli's Avatar
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    Re: Anyone else have cigular?

    I haven't had any probs with cingular so far. I have only had them for a year, but I never look at my bill, I just pay it lol

    If there were a significant difference between my monthly bills, I would take notice, but its always been within $5 each month.. heck for all I know they are charging me $5 a month for toilet paper LOL
    Don't make me get out my flying monkeys.


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