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  1. #12
    sunflowers's Avatar
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    Quote Originally Posted by pepperpot View Post
    That stinks. I hope you get a good resolve. When do you need the dress by?
    tomorrow..:O(

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    Circuit advertisement Freaking dry cleaners!!!!!!!!!!!!!!!!!!!!!!!!!
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  3. #13
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    They are going to have to cover the cost of the repair & dress. I watched enough People's Court to know that. If all else fails can you wear leggings or tights to make it work???
    Insanity is hereditary. You get it from your kids.

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    sunflowers's Avatar
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    So I called today and they told me I had to call the place where the seamstress works out of..I called them and she is out till Monday.So I told them everything that happened and they told me to come in Monday with the dress..

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    so I go in today and see seamstress...she says yep it is crooked, I will fix at no charge...really???...I said it is no to short , she said I can let the hem out the inch I hemed it up..ughhhhh
    so after i leave I call back and tell her to make it easier on her and so I can wear it, make it into a top..Otherwise it is just going to hang in my closet...

    they would not compensate me for having to buy a new dress or for how long it took....

  6. #16
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    Quote Originally Posted by sunflowers View Post
    so I go in today and see seamstress...she says yep it is crooked, I will fix at no charge...really???...I said it is no to short , she said I can let the hem out the inch I hemed it up..ughhhhh
    so after i leave I call back and tell her to make it easier on her and so I can wear it, make it into a top..Otherwise it is just going to hang in my closet...

    they would not compensate me for having to buy a new dress or for how long it took....
    Time to start calling the BBB......

    and start posting on websites , their name, and what happened. Bad press spreads fast on the internet! LOL

    Heck, I'd even call the local tv station if they have one of those consumer report segments.

  7. #17
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    Post it on their Facebook page too!
    Lord, keep your arm around my shoulder and your hand over my mouth.

    An 'eye for an eye' leaves the whole world blind. -Mahatma Gandhi

  8. #18
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    How dare they delay a dress and then mess it up and not take responsibility! Especially when you pick it up only the day before, it doesn't leave you with many options....and then, insult to injury it will be a top? Tops to purchase are much cheaper than buying a dress.....

    I'd stand in their shop and talk to all the incoming customers and tell them how irresponsible they are...although I'd probably get arrested too. But announce from the bell towers to all that will listen.....
    Mrs Pepperpot is a lady who always copes with the tricky situations that she finds herself in....

  9. #19
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    Unless they are a member of the BBB don't waste your time calling the BBB. The BBB has NO power to do anything other than bug the crap out of them to join the BBB. I would spam the crap out of them on their FB page if they have one and post on my FB about what they did including names and address & phone number. In my area we have a local FB group and if you mess up with one of the residents we will torment the crap out of you. We have forced business owners to step up and improve their service.

  10. #20
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    It certainly sounds like a place to avoid the next time you need this type of service even if you have to sew it yourself! And DO tell every Tom, Dick & Henrietta how this shop does shabby work and then doesn't stand behind it as well. (If it was me and they significantly improved all aspects of their work/service it would be a cold day before they would EVER get a penny of My money again.)
    What Goes Around, Comes Around

  11. #21
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    I am with Sandy BBB will do nothing. They are a for profit business. If the dress was brand new I would tell the dry cleaners to cough-up the money or you are taking them to small claims.
    Insanity is hereditary. You get it from your kids.

  12. #22
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    So i just got back from vacation and went to get my dress/top..and I could not freaking believe it..slanted hem...I called and got mad with the manager who said the seamstress wasn't in but would be today..He is supposed to call me back...

    I am furious, first it was late, then ruined the dress, now the top that it was made into is ruined...I am done being nice!!
    Last edited by sunflowers; 05-17-2012 at 10:04 AM.

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