Thread: Complaint with Easy Spirit Woman's Tennis shoe

you may be able to find some help or the proper contact on their website at:
http://www.easyspirit.com/index.jsp

They sohuld take care of it for you. I know Nike will replace their shoes if you have a problem with them. They send you a postage paid label, you send the shoes back and they send you a new pair. I can't see why another company would not do the same.

Take them back to the store where you bought them. They can return them to Easy Spirit. And you can get a new pair of shoes at the same time.

I had this problem with a pair of brand new Sketchers and I emailed them, (the store wouldn't take them back because I had worn them) but Sketechers gave me an address to mail them to and within about 2 weeks sent me a brand new pair ~ Note ~ I was ticked, so I took the new shoes they sent me, back to the store returned them and got a pair of reeboks.

But if you send them the shoes you will get a new pair but you'll be without shoes for a bit, luckily I kept the shoes I replaced them with so I had something to wear while I waited!

I usually keep one pair of nice tennis shoes and one pair (old) to cut the grass in~~

:-) Good Luck!
Michelle

Originally Posted by amelton420

I paid $63.13 for a pair of easy spirit womens tennis shoes brand SEWANETTA. Wore the shoes twice and the eyelet that holds the shoe string broke and riped out of the shoe. Now I have to buy a new pair and cannot wear the ones I bought. Does anyone have any suggestions on what I should do? I can't afford to pay that kind of money for shoes and then not be able to wear them.

I work in a shoe dept for a major dept. store.. Did you buy these online or in a store.. I would take them back to the store if it wasnt online- Most places are great about giving a replacement pair.. If not - Im sure the company will respond through email.