1. #177
    3lilpigs's Avatar
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    Quote Originally Posted by colleenmf View Post
    I intend to send a complaint but it won't get resolved today. Maybe we should all bombard them about Chime.

    It's already being done on their FB page. Must be about 30 complaints so far. lol

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  4. #178

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    Quote Originally Posted by 3lilpigs View Post
    It's already being done on their FB page. Must be about 30 complaints so far. lol
    good. I just sent mine off, too and got this nonsense. so I sent it again. I intend to harass them as long as it takes.

    Thank you for writing in about the Chime offer. Please be aware that this offer credits after 90 days per the terms of the offer.
    If after 90 days you do not receive credit, please let us know by writing back on this ticket. Thank you so much for your patience!
    Member Care Team
    www.mypoints.com
    "If I don't write it down, it doesn't happen."

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  6. #179
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    Quote Originally Posted by mosdata1 View Post
    ^^ Yes, I had the same issue. No way to get all 9 items on the goal today
    The heart health is still going to the google page for me.
    I won't be getting all 9 anyhow. I'm not doing Score.

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  8. #180

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    I don't see the complaints on FB

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    Quote Originally Posted by mosdata1 View Post
    I don't see the complaints on FB
    Are you looking under "community" in the drop down menu? There's a good number of folks who made posts complaining about it.
    Insanity is hereditary; you get it from your kids.

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  11. #182

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    I just completed survey #5073453 for 119 pts. It was supposed to be 15 min, turned out to be about 30. It was an in-depth political survey -- everything from local to fed government -- elected officials and those up for election. Where I get info about candidates, how I would find info about my polling place and my voting status. About Supreme Court rulings from last year -- if I agreed or not. How I voted in past elections, etc. etc. The very final pages asked for my name and address to "verify" my survey! No way they need to verify my name and address for a survey! I put No and No as my name, and You don't need this info as my address.

    I'm pretty sure they will take the points away once they see they can't verify me! They should have put this right up front and I would have cancelled out of the survey right then and there. What a waste of time.

    Kathy

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  13. #183

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    Thanks, when I look there, I see my comment.

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  15. #184
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    Quote Originally Posted by mosdata1 View Post
    I don't see the complaints on FB

    Click on POSTS, on the left side of the page.

    Quote Originally Posted by kjwent View Post
    I just completed survey #5073453 for 119 pts. It was supposed to be 15 min, turned out to be about 30. It was an in-depth political survey -- everything from local to fed government -- elected officials and those up for election. Where I get info about candidates, how I would find info about my polling place and my voting status. About Supreme Court rulings from last year -- if I agreed or not. How I voted in past elections, etc. etc. The very final pages asked for my name and address to "verify" my survey! No way they need to verify my name and address for a survey! I put No and No as my name, and You don't need this info as my address.

    I'm pretty sure they will take the points away once they see they can't verify me! They should have put this right up front and I would have cancelled out of the survey right then and there. What a waste of time.

    Kathy
    I've had that happen too, and put somewhat the same response you did. Never had any points taken away.


    Did you see one of the contests they had last week on their FB page? They wanted people to respond with their email address in the comments!! Yeah, right! Like I'd really do that!

    They're getting ridiculous with wanting so much personal information
    Last edited by 3lilpigs; 10-25-2020 at 10:18 AM.

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  17. #185

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    Quote Originally Posted by colleenmf View Post
    I intend to send a complaint but it won't get resolved today. Maybe we should all bombard them about Chime.
    I put in a help ticket on this. LOL they are trying to tell me it's MY computer (see response below! I said "c'mon -- at least 30 ppl complained about this on Facebook -- it can't be ALL our computers!"

    Kathy

    Annie (MyPoints)

    Oct 25, 2020, 10:32 AM PDT

    Hello Kathy,

    We are sorry for the trouble you are experiencing with the site. We have included the following tips below to help troubleshoot your issue.

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    Additionally, if using Safari Browser we suggest switching to Chrome or Firefox as Safari browser does not fully support our site.
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    Screenshot of the current issue.

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  19. #186

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    That's as bad as them telling me it takes 90 days for the points to credit. LOL
    "If I don't write it down, it doesn't happen."

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  21. #187

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    Quote Originally Posted by colleenmf View Post
    I intend to send a complaint but it won't get resolved today. Maybe we should all bombard them about Chime.
    I submitted a Help Ticket about the Chime problem with two screenshots - one showing the 'undefined' page that leads to the 'sorry not found' - if there is anyone working this weekend...
    Be Happy Now.

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