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09-25-2021, 09:11 AM
#1805
Originally Posted by
bonniejeanne
Where can you see your open tickets?
Never mind. I found it, but it won't let me see them. It says "cannot sign in suspended user." What the heck?
I'm not sure I know what you mean.
What did you click on??
I don't see anywhere to view open tickets
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09-25-2021 09:11 AM
# ADS
Circuit advertisement
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09-25-2021, 09:24 AM
#1806
Originally Posted by
kjwent
WHAAAAT? Does this mean you can't get any points? Can you even contact them and ask what the heck you did to be suspended? Jeez. They've made everything harder, make us file tickets for everything, and now they suspend you? This is so bogus.
Kathy
I can log in and earn points and do all of my stuff. I've never tried to look at my tickets, but that's the message I get when I click on that link.
Insanity is hereditary; you get it from your kids.
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09-25-2021, 09:28 AM
#1807
Originally Posted by
3lilpigs
I'm not sure I know what you mean.
What did you click on??
I don't see anywhere to view open tickets
When you click on "help" under your name, it takes you to help center. At the top right of that page is a link to "View My Tickets." When I click on that it says, "cannot sign in suspended user." I can do everything else but see my tickets. Of course nobody seems to work on the weekends, so can't get help with that. I just wanted to see exactly how many tickets they haven't gotten to.
Insanity is hereditary; you get it from your kids.
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09-25-2021, 11:56 AM
#1808
I can see the tickets, and the correspondence, but it doesn't show any resolution, so kind of hard to determine if they ever settled these things. Another useless tool they provide us with.
Kathy
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09-25-2021, 01:00 PM
#1809
I'm getting the suspended user thing, too. It keeps flashing from the help page to suspended user, back to help back to suspended user. I wonder if Somehow I have submitted my lifetime allotment of tickets. Whenever I submit one now, I no longer get the canned email response that says they are looking into it.
"If I don't write it down, it doesn't happen."
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09-25-2021, 02:13 PM
#1810
Originally Posted by
bonniejeanne
When you click on "help" under your name, it takes you to help center. At the top right of that page is a link to "View My Tickets." When I click on that it says, "cannot sign in suspended user." I can do everything else but see my tickets. Of course nobody seems to work on the weekends, so can't get help with that. I just wanted to see exactly how many tickets they haven't gotten to.
Thanks, I had forgotten about that.
I can see mine no problem. At least 12 pages worth.
Ridiculous.
Too much to try to keep track of, even with the help of this page.
Originally Posted by
colleenmf
Whenever I submit one now, I no longer get the canned email response that says they are looking into it.
I haevn't had those emails in several months. I think they stopped doing it for everyone
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09-25-2021, 03:01 PM
#1811
Originally Posted by
colleenmf
I'm getting the suspended user thing, too. It keeps flashing from the help page to suspended user, back to help back to suspended user. I wonder if Somehow I have submitted my lifetime allotment of tickets. Whenever I submit one now, I no longer get the canned email response that says they are looking into it.
Yea, mine flashes back and forth until it tells me that I've tried to login too many times. I haven't gotten the canned emails either.
Insanity is hereditary; you get it from your kids.
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09-25-2021, 05:25 PM
#1812
Someone just messaged me that they got a 75 point search. So now I'm trying. LOL
Insanity is hereditary; you get it from your kids.
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09-26-2021, 03:18 AM
#1813
Originally Posted by
bonniejeanne
Someone just messaged me that they got a 75 point search. So now I'm trying. LOL
I got one this morning....woohoo!
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09-26-2021, 06:27 AM
#1814
Jeez -- all I got was 9.
Kathy
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09-26-2021, 05:27 PM
#1815
Originally Posted by
kjwent
Jeez -- all I got was 9.
Kathy
Me, too
Insanity is hereditary; you get it from your kids.
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