1. #694
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    Quote Originally Posted by 3lilpigs View Post
    That's weird.
    What happens when you click on this??

    https://help.mypoints.com/hc/en-us/c...298892-Surveys.
    It just takes me to the page that has the receipt upload questions and the survey questions.
    Insanity is hereditary; you get it from your kids.

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  3. # ADS
    Circuit advertisement MyPoints Discussion
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  4. #695
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    Quote Originally Posted by bonniejeanne View Post
    It just takes me to the page that has the receipt upload questions and the survey questions.

    Click on one of the survey questions.
    Scroll down to the bottom of that page, then click on the orange box that says "Still Need Help? Submit Ticket...."

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    Quote Originally Posted by 3lilpigs View Post
    Click on one of the survey questions.
    Scroll down to the bottom of that page, then click on the orange box that says "Still Need Help? Submit Ticket...."
    I have the same issue, only compliance and BINGO. When I do as you suggest and click "Still need help" I get the submit request page with only compliance and bingo. Luckily at the moment, I don't need help.
    "If I don't write it down, it doesn't happen."

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  8. #697
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    Quote Originally Posted by 3lilpigs View Post
    Click on one of the survey questions.
    Scroll down to the bottom of that page, then click on the orange box that says "Still Need Help? Submit Ticket...."
    That's what I did. Only Compliance and Bingo as choices.
    Insanity is hereditary; you get it from your kids.

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    Quote Originally Posted by bonniejeanne View Post
    That's what I did. Only Compliance and Bingo as choices.

    Really odd. I'm out of suggestions now. Perhaps they're updating/upgrading the site again. Last time they did something, some people had issues, some didn't. Hopefully they'll answer your message on their FB page.

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    Quote Originally Posted by colleenmf View Post
    I have the same issue, only compliance and BINGO. When I do as you suggest and click "Still need help" I get the submit request page with only compliance and bingo. Luckily at the moment, I don't need help.
    Quote Originally Posted by bonniejeanne View Post
    That's what I did. Only Compliance and Bingo as choices.
    Wow....It just now happened to me.

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    Quote Originally Posted by 3lilpigs View Post
    Wow....It just now happened to me.
    They have resolved the problem.
    Insanity is hereditary; you get it from your kids.

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    I didn't make either goal and both are up to 99 today

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    Made my goal today buy picking up a few things at grocery store that I needed.

    Got a pop up after being dq'd from a survey, that my answers are inconsistant. It was the one that asks me to pick 3 words to describe my house. Getting real tired of these surveys lately. Especially the one that asks me if I've shopped in certains stores the past 30 days, and the stores haven't existed since the 80's!!

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    Quote Originally Posted by 3lilpigs View Post
    Made my goal today buy picking up a few things at grocery store that I needed.

    Got a pop up after being dq'd from a survey, that my answers are inconsistant. It was the one that asks me to pick 3 words to describe my house. Getting real tired of these surveys lately. Especially the one that asks me if I've shopped in certains stores the past 30 days, and the stores haven't existed since the 80's!!

    I got that once - the infamous and annoying prsrvy screener! First you have to do the visual verification, then pick two/three/four items from a list, then 'read instructions, pick this only' BS. Like you, I selected carefully, and it did give me the warning. It has only happened to me once. I'm beginning to think they throw that out randomly to keep people on their toes.
    ONE CAUTION: on one of the visuals, they ask you to select the motorcycle, but the button underneath the picture is marked "SKIP" -but there is a motorcycle, and when you click on the squares in the picture, the button will change to "VERIFY" so you can move on. Sometimes you do need to skip the photo, but be careful.
    Be Happy Now.

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    How about the one that asks you to pick the parking meters, sometimes they have 2 parking meter pictures but the 3rd one is a mailbox. if you don't select the mailbox, it won't let you go on.

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