Thread: CR contact info.

Any idea on how to contact these people? I tried to submit a ticket, but it won't let me type in the message box and the ticket does not submit. Can't find an email address. All my points disappeared and my account was marked inactive, even though I do the trivia every day. Any help is greatly appreciated.

Originally Posted by JSchoff

Any idea on how to contact these people? I tried to submit a ticket, but it won't let me type in the message box and the ticket does not submit. Can't find an email address. All my points disappeared and my account was marked inactive, even though I do the trivia every day. Any help is greatly appreciated.

You need to do more than trivia. You have to get at least 100 points within 6 months or something like that by doing surveys, etc. the same thing happened to me. I sent an email, but have not heard back yet. I have no idea how to contact them if you can get the ticket to work. Good luck! I hope you get your points back.

In one spot it says "Points on CreationsRewards never expire, however, you must earn at least 1 (one) point within a 12 (twelve) month period to keep your account in active status. Accounts that go inactive will lose points earned." Another spot says the amount is 100 points that is needed every six months, and any points count. I so trivia every day so that is 182 points, which is enough. I have looked at every page on the site and still can't find how to contact them and the customer care form does not work.

I finally managed to do a report ticket by using a different device, but from what I read here I do not expect much.