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  1. #1

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    Do you think this is unreasonable?

    We signed up for u verse, cellphone service, internet and landline phone service. They quoted me a price of 179.99 plus taxes but when I got the bill its 238.60. I called and the billing person said the other was for fees and taxes. Is it normal to get charged almost sixty dollars for fees and taxes. I thought I was saving 60 dollars and now its only 4 dollars. And the service is still not working right. Theres no way I would have signed up if I had known I'd only save 4 dollars.
    Last edited by gmyers; 09-10-2012 at 04:29 PM.

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    Circuit advertisement Do you think this is unreasonable?
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  3. #2
    Sweetberries's Avatar
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    actually yes well at least I think so
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    BeanieLuvR's Avatar
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    It seems like a lot to me. Is it possible you had to buy the router and it was on the first bill? I wish I had my last cable bill so I could look and see how much taxes are. It seems like someone else here has U-Verse. Maybe they can tell you what they pay.

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    No we didn't have to pay for any equipment or installation either. She said it was taxes and fees.

  6. #5
    BeanieLuvR's Avatar
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    Almost $60 a month for fees and taxes seems high to me. Your bill doesn't break it down and tell? I'm so glad you told about your problems with U-Verse because my husband was wanting to switch to it. I'll stick with what I have.

  7. #6

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    I haven't got it yet I saw it in an email they sent me telling me what it is this month but they didn't break it down. I wont know for sure till next month because she said the cell phone bill is higher this month. I really hope its cheaper than 238.60.

  8. #7
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    I don't know anything about U-Verse, in fact I have never heard of them. I have comcast but only tv and internet on my bill. Here is a breakdown of my bill and the taxes are only 4.24
    Standard Cable 09/01 - 09/30 64.70
    Digital Preferred 09/01 - 09/30 17.95
    HD Technology Fee 09/01 - 09/30 9.95
    Digital Adapter Service 09/01 - 09/30 1.99
    Digital Adapter Service 09/01 - 09/30 0.00
    2 @$0.00 each

    Performance 09/01 - 09/30 48.95
    INTERNET SERVICE
    Modem Rental 09/01 - 09/30 7.00
    Total XFINITY Internet $55.95

    TV
    Franchise Fee 09/01 - 09/30 1.94
    PA Sales Tax 09/01 - 09/30 1.80
    FCC Regulatory Fee 09/01 - 09/30 0.08
    Internet
    Sales Tax 09/01 - 09/30 0.42
    Total Taxes, Surcharges & Fees $4.24
    Total XFINITY TV $94.59

    I have Verizonwireless very basic service on my phone.
    My monthly charge is 39.99
    Verizon Wireless' Surcharges and Other Charges & Credits 4.93
    axes, Governmental Surcharges & Fees 3.68
    Total Current Charges 48.60
    As you can see I pay 8 something in fees and taxes here.

    My landline is Verizon I have the
    Verizon Freedom Essentials which is 54.99 a month
    here is a breakdown of fees for this. The fees and taxes add up to 18.07

    • Taxes, Governmental Surcharges and Fees




      • Federal Excise Tax .28

        PA State Tax Adj. Surcharge -1.35

        PA State and Local Sales Tax 3.46

        Telecommunications Relay Service .08

        E911 1.25
    • Verizon Surcharges and Other Charges and Credits




      • PA Gross Receipts Tax Surcharge 3.46

        Federal Subscriber Line and Access Recovery Charge 6.86

        Federal Universal Service Fee 3.54

        Carrier Cost Recovery Charge .49
    • Total Taxes, Fees and Other Charges $18.07

    With all my fees and taxes added up it comes to 30.92 for the 3 things listed above. So yes that does seem high what you have. I don't know what state you are in but taxes and fees I would think very from state to state.

  9. #8
    BeanieLuvR's Avatar
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    I do too. I'd not be happy paying that much in taxes and fees. I just checked my cell phone bill and I pay taxes and fees of $16 a month on a $100 bill that covers 4 cell phones. I get my internet and cable through a different company.

  10. #9
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    It is very possible that the taxes are $ 60.00. On our cell phones at one of my offices we found they were 24.5% since every group in the world has a tax rate piled on. You also have to remember if you are in the City limits you will have Federal, State, County and City taxes added on to that bill. I was so happy when we could finally switch our phones to prepaid type and only have to pay 6% sales tax instead of the 24.5% taxes that we paid on our phones under a contract. You have to remember when they quote you prices they don't include any taxes which make you think you are saving a bunch of money - when you really are not as you have found.

    As for UVerse service I have heard nothing but complaints unless you find a local UVerse store. If there is one near you go to the store and speak with one of the associates there. Everyone I know has had issues until they found someone they can call at a local store and then the problems were fixed.

  11. #10
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    maybe it was prorated for part of a month and a full month?

  12. #11

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    It was prorated last month. But she did say the cell phone would come down some next month. I sure hope so or we didn't save any money at all and it goes up 30 dollars in two years. My husbands been picking at me for all the money I saved and the service isn't that good at all. I hope this last Friday when they came they finally fixed it but it usually works right 5 to 7 days and then we start losing the signal again.

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