1. #1

    Join Date
    Sep 2000
    Posts
    1,158
    Thanks
    1
    Thanked 13 Times in 13 Posts

    Question Question about fridge

    Hello July 17th we got a new Samsung side by side Fridge with ice maker, They told us it would take about 24 hours and we would have alot of ice dump it and then the next batch use. Will a moth later we are only getting about maybe 2 8 oz. glasses of ice a day! And now when you open freezer you hear a fan like sound then it quits and you shut freezer door and open right back up and you dont hear it unless you wait more then 5 minutes I but a call into Samsung we have warranty through them for a year then 2 years through Nebraska furniture mart the lady said to reset it so hubby did and it got water in it like its suppose to but only has made about 6 cubes in the last hour. I am suppose to be hearing from the place that does their service work either tommorrow or Monday I am hoping it doesnt really foul anything else up on it stuff is staying froze I think only the ice maker is the problem Hubby says dont worry about it its their problem which is true but I am a worry wart. Have any of you have Samsung applkiances?

  2. # ADS
    Circuit advertisement Question about fridge
    Join Date
    Always
    Posts
    Many
     

  3. #2
    iluvmybaby's Avatar
    Join Date
    Jul 2003
    Posts
    3,827
    Thanks
    331
    Thanked 663 Times in 403 Posts
    I dont have Samsung but please dont worry, you have a warrenty for several years so it will be covered. Hope that your new fridge serves you well for many, many years to come
    Work like you don't need money, love like you've never been hurt, And dance like no one's watching

  4. #3
    sunniekiss's Avatar
    Join Date
    May 2007
    Location
    NEPA
    Posts
    1,940
    Thanks
    35
    Thanked 555 Times in 354 Posts
    Do you have a water filter built into your fridge? If you do take it out & rinse it out. Remember to shut off the valve to the fridge before you remove the filter.
    Insanity is hereditary. You get it from your kids.

  5. #4
    SLance68's Avatar
    Join Date
    Nov 2004
    Location
    Orlando, Florida
    Posts
    3,948
    Thanks
    2,350
    Thanked 1,185 Times in 837 Posts
    Quote Originally Posted by sunniekiss View Post
    Do you have a water filter built into your fridge? If you do take it out & rinse it out. Remember to shut off the valve to the fridge before you remove the filter.
    You don't have to shut off the valve before changing the filter on most refrigerators. I have a whirlpool and have never shut the valve off and it works great. It also makes a ton of ice. The only Samsung item I own is a VCR and it worked the last time I used it 4 years ago (before DVR) and it always worked great.

  6. #5

    Join Date
    Sep 2000
    Posts
    1,158
    Thanks
    1
    Thanked 13 Times in 13 Posts
    Thanks everybody but I dont thnk it is the water filter because there is a light that comes on I guess (so) new dont know but anyway light will come on when it needs changed. They are suppose to be here Monday or Tuesday I am sure it has something to do with ice maker because it is freezing food fine and I put some ice cube trays in there and they froze my family cannot live without ice! anyway sounds like it wants to make and it just drops 3 to 4 I will keep You guys updated thanks again.

  7. #6
    Willow's Avatar
    Join Date
    Mar 2001
    Posts
    15,632
    Thanks
    446
    Thanked 1,012 Times in 556 Posts
    I don't know if this is the same type of problem you're having or not but a couple of times we've had a problem with our ice maker. We kept hearing this weird humming sound coming from the freezer. We live in an apartment so we had to call and have maintenance come out to look at it. The guy said he knew what was wrong before he even got here. Some water had frozen and was blocking the fan from spinning. Our ice maker is located inside the freezer and doesn't come out through the door on the fridge so it could be a totally different problem.

  8. #7

    Join Date
    Sep 2000
    Posts
    1,158
    Thanks
    1
    Thanked 13 Times in 13 Posts
    Thanks I will let them know but NOBODY has touched the ice maker since Friday morning and it is finally filling up with some ice but I will see what they say. thanks

  9. #8

    Join Date
    Sep 2011
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    We have this same refrigerator, and we noticed that in the beginning. The problem was with the supply line of water and the filter apparatus. I called Samsung, and they were able to help. 6 cubes an hour is not what this should produce. Also, make sure there isn't any clogging in the removable ice tray. Also, I think it's good to replace the refrigerator filter once receiving the unit, especially if it has been stored for a while. This is simply a precaution, but could help prevent issues like this from occurring.
    Last edited by homey12; 09-09-2011 at 06:19 AM.

  10. #9

    Join Date
    Sep 2000
    Posts
    1,158
    Thanks
    1
    Thanked 13 Times in 13 Posts
    The supply lined was our problem also now we have LOTS of ice. whew

  11. #10
    sunniekiss's Avatar
    Join Date
    May 2007
    Location
    NEPA
    Posts
    1,940
    Thanks
    35
    Thanked 555 Times in 354 Posts
    My ice maker stopped working 2 weeks ago...I thought you had jixned me *LOL* My problem turned out to be my well pump was dying so there wasn't enough water pressure to make ice. Got the well pump replaced & now I have tons of ice I can't use until the bleach is gone.
    Insanity is hereditary. You get it from your kids.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in