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my oster rice cooker/steamer
can't find the post from a while back....
But here a while back I got an oster rice cooker/steamer. I absolutely love this thing, I have been steaming veggies for dinner left and right, not cooking much rice though.
Anyway, I have had this cooker for I would say about 6 months now. The other day my condensation cup wilted and melted while cooking, and I noticed that the pot itself that you put the water/rice into... the water inside burns a little giving off a bad smell, with the burnt colored water, but the food from steaming is still good.
So, I emailed the oster people, telling them my make and model that I have, and if I could order another condensatoin cup and perhaps the pot that fits inside of it.
WELL, I got an email back from them, and they are sending me a brand new one, complete, FREE FREE FREE, worth $49.
I couldn't believe it, I am soooo happy with them! It was totally unexpected!!
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07-21-2010 08:05 AM
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Don't you love it when companies do things like that. I got my granddaughter a V-Motion for Christmas, the controller can work 2 different ways. No one told me the joy stick on it wasn't working and she has was having to use it the other way. I contact the company and told them it had been bought at Christmas so I didn't have the box or receipt any longer but was wondering if they could send me another remote. They had me try a couple of different things and when that didn't work they sent me a new controller for it.
I also had the Keurig company send me a new coffee maker because the one I had after several months started not working correctly.
I love it when companies do things like that. I think more highly of the company then.
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We have an air purifier from Sharper Image, bought about ten years ago and twice, when things went wrong they have replaced the whole thing...twice. I'm like, really? Yes, it is a great thing when a company does something right..........and you don't have to jump through hoops in order for that to happen!!!
What Goes Around, Comes Around
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arrghhh, I have a p.o. box, and got one of those cards in my box today saying that I had a package to pick up.... well, my post office is closed saturdays, so I have to wait untill monday 
darnnit
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Originally Posted by
jasmine
arrghhh, I have a p.o. box, and got one of those cards in my box today saying that I had a package to pick up.... well, my post office is closed saturdays, so I have to wait untill monday
darnnit
But wow, that didn't take long! WooHoo!
What Goes Around, Comes Around
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