PDA

View Full Version : two thumbs up to Lego



Breezin
09-02-2010, 03:31 PM
I was really impressed -- my dd has a Lego kit that she absolutely loves -- but had lost a couple of little pieces to it -- 4 or 5 days ago she went to the Lego site to place an order for the parts and they sent her an email that they would get back to her with a price -- today they showed up in the mail for free! She was thrilled and her house is complete!

Eyore
09-02-2010, 06:10 PM
I love it when companies do things like that.

justme23
09-03-2010, 12:10 AM
I would also post this on Planet Feedback. Ppl use it mostly to complain, but it's set up for things like this too... and more ppl would see it.

jasmine
09-03-2010, 05:43 AM
awesome!

It's always dissapointing to lose little pieces like that, it makes the whole set incomplete.

baragabrat
09-03-2010, 02:10 PM
I would also post this on Planet Feedback. Ppl use it mostly to complain, but it's set up for things like this too... and more ppl would see it.

And companies always like to see feedback like this.

cabby92
09-04-2010, 05:13 AM
Lego is outstanding. My son had a Lego set with a webcam to make videos. The CD got scratched and when we changed computers the set was useless. I called Lego and even though the whole set was years old they said they'd try to find it. A few days later it showed up in the mail.

Urban Cowgirl
09-04-2010, 06:43 PM
WE love lego in this house!!!!