buttrfli
03-05-2009, 02:23 PM
I want ATT UVerse in a bad way. A guy came around the neighborhood last month trying to sign us up, but I didn't.
So I call yesterday to get prices, give the rep my addy and he tells me that its not available in my neighborhood. I asked him why an ATT rep came to my door if it wasn't available. He put me on hold, came back and said that yes it is avail for me, its just that I have a weird addy.
So I didn't get to finish my phone call with him so I called back just now. I tell the rep that I want uverse and she tells me that its NOT available here.. WTF? I explained to her my conversation with the rep yesterday and the girl goes snotty on me and says "I do this everyday all day and I can tell you for a fact that its not available for you"
Ummmm... ok.
At this point, even if it was available, if thats the type of rep I am going to have to deal with when I call, I'd rather not have it.
So I call yesterday to get prices, give the rep my addy and he tells me that its not available in my neighborhood. I asked him why an ATT rep came to my door if it wasn't available. He put me on hold, came back and said that yes it is avail for me, its just that I have a weird addy.
So I didn't get to finish my phone call with him so I called back just now. I tell the rep that I want uverse and she tells me that its NOT available here.. WTF? I explained to her my conversation with the rep yesterday and the girl goes snotty on me and says "I do this everyday all day and I can tell you for a fact that its not available for you"
Ummmm... ok.
At this point, even if it was available, if thats the type of rep I am going to have to deal with when I call, I'd rather not have it.