iluvmybaby
04-19-2006, 07:00 PM
:mad: I am so mad right now steam is pouring out of my ears, three years ago I had some blood work done totaling $375 and some cents. Over the course of a year I paid them off by scrimping and saving and doing without, I was not working but believe in paying my debts. They then send me to a collection agency. I call Quest, fax them the documents showing I had paid ((cashed checks and postal MO stubs)) etc and the bills that were sent to me showing I was making and had it paid off, they get the collection agency off my back because DUH I paid it in full.
So now I get something in the mail, you guessed it, a collection notice. I call Quest and they say that the account is so old that they have no record that it even exsists, to call the collection agency, I call the collection agency and they say to call Quest again. I now call Quest again, after waiting on hold for 20 minutes I get a rude lady that says to fax my proof in, I do so, they lose my documents two times ((keep in mind that I dont have a fax machine so I have to pay each time to fax these in)) Finally, tomorrow I am sending it registered mail and the type of confrimation that needs to be signed for. I am almost in tears, I am finally getting my credit back in order and this could really screw it up. My advice 2 n e one else, dont get ur work done thru quest diagnostics, find a DR that does the labs thru his or her own office, they charge you out the rear end and they are RUDE RUDE RUDE
So now I get something in the mail, you guessed it, a collection notice. I call Quest and they say that the account is so old that they have no record that it even exsists, to call the collection agency, I call the collection agency and they say to call Quest again. I now call Quest again, after waiting on hold for 20 minutes I get a rude lady that says to fax my proof in, I do so, they lose my documents two times ((keep in mind that I dont have a fax machine so I have to pay each time to fax these in)) Finally, tomorrow I am sending it registered mail and the type of confrimation that needs to be signed for. I am almost in tears, I am finally getting my credit back in order and this could really screw it up. My advice 2 n e one else, dont get ur work done thru quest diagnostics, find a DR that does the labs thru his or her own office, they charge you out the rear end and they are RUDE RUDE RUDE