CitiBank - argghhhh!!!

[dv8grl]

I have to vent somewhere so here goes...

I was moving across country & using my CitiBank credit card becasue I would get 5% back on the gas it took to get to my new home.
I called them when I got to my new home, I wanted to make sure that I was not over my limit, the foreign girl on the phone tells me NO EVERYTHING IS OK.

I get my bill and it turns out they charged me $75 because I was over my credit limit, then the raise my interest rate double what it was.
I Immediately called to cancel my card, then I called my other credit card company to balance transfer money to CitiBank, so I get rid of them as fast as I can.
I actually over-paid them by $90. When I realized that, I called and was told they would be sending my $90 back, then 2 days ago, I get a statement saying that they owe me $74, instead of the $90 I was promised.

I called today, asking WHY I was charged a finance charge when my acct. was not only paid of, but over-paid. They gave me the run-around on the phone, while I demanded that they pay me my $90 + 14% interest, after-all they would have done the same for me. RIGHT! Ugh..

Anyway.. I will never see my $16 and thats fine, its not worth fighting for. They are evil theifs and I hope they choke on my measly $16.

If anyone has a CitiBank Credit Card, I highly recommend getting rid of them, before they end up getting you! :mad:

Arrgghh.. It just pi$$es me off that these damn corporations can do anything they damn well please & Its not just the CreditCard companies, its the banks, utilities, gas companies, etc.. I think I'll ge & become AMISH!

[SLance68]

You and my bosses wife should get together. She had me cancel their cards after Citibank refused to back them in a claim about their daughters wedding dress that a seamstress ruined 4 days before the wedding. I can honestly tell you that they do not give a rats butt about their customers - I cancelled a card that between my boss, his wife & company purchases were over $ 20,000.00 per month (which was paid in full every month for over 13 years). Then Citibank had the nerve to send 4 letters wanting him back as a customer. Lucky for my Boss I didn't let his wife see those - she would have torn those people apart.

PS Chase has been good to deal with for my personal card.

[DBackFan]

I have had Citibank for 12 years with never a problem. I pay less than 6% and a lot of times get 0% promotions from them. (thats the only time I put anything on it anymore) Sorry you had such problems. They ALL do these things to some people it seems. I used to say the same about Bank of America and now I love them..lol

[iluvmybaby]

My mom has been hit with that overcharge fee three times after she was told by mail her credit limit had increased :rolleyes: She cancelled it and transferred the balence 2 another card

[hblueeyes]

I too hate citibank. They record your calls but when I wanted to record them because I was being told one thing while they did another, they had a fit and refused to give permission. Then when I said ok then I want this call recorded for verification they said they couldn't do it.

me :p

[MsLynn]

I too hate citibank. They record your calls but when I wanted to record them because I was being told one thing while they did another, they had a fit and refused to give permission. Then when I said ok then I want this call recorded for verification they said they couldn't do it.

me :p


just for the record, in most states they don't have to give permission, as long as one party (YOU) in the conversation knows its being recorded, its legal

[mosdata1]

I believe that once they say the call is being recorded, you are also able to record the call. Their message has put everyone on notice. Just make sure when they tell you that the call may be recorded, you acknowledge it verbally. I don't trust any of those CC companies any longer. If I can't pay cash, I now just go without. (that also saves us tons of $ in interest every year)