Any stores you shop at that seems to have allot of rude workers?

[Kyla Kym]

I know people have bad days, but geez I'm getting so tired of spending my money at places and the employees act like your a nuisance to them.

Just like tonight, I went in Wal-Mart super center really late. (We shop weird hours) I like shopping when there isn't many in the store. Tonight I get there at 10:50 pm, go inside and hand the greeter my bag and tell him there are 2 items inside. He starts looking at his watch, I say I still have time if I go now. He says 3 times to me " I don't know" like he wasn't sure if I could make it or not. I tell him I can if I go now. So I get annoyed at him and rush off with him still looking at his watch repeating a third time "I don't know".

I get to the service desk to get a refund on 2 items. The lady says what do you want ( instead of can I help you). I told her that I needed a refund. She said that I would have to get a gift card instead of cash. I say why???? I have my register receipts.....she says well we don't have much cash at the service desk right now.

I said ok.......she hands my items to the checker on 17. The line is like 15 people long! And they say I will have to get in line to get the refund card.
:eek:

I said, how about I go shop and just check out at this register and get my gift card refund then. They say ok.

I shop for a good while, the lady in the pet dept always acts and looks at me like I was the one that killed her parents, best friends and maybe even her dog. I've gotten to where I'm afraid to say hi to her because I know she will give me that same gloomy silent stare. They need to hide her back in a hole somewhere because she seems to hate people.

I get over to the automotive to redeem my mobile oil check! Yeah! :) and the lady there said I was the first person she has seen with one of those. She said she had heard about it but thought it was one of those to good to be true things. I told her how to get allot of good deals on the net by going to these freebie forums. She was the only nice one I talked to tonight.

I get to the register at exactly 12 pm. The man holding my refund items said. Your just going to have to wait until we change shifts. He barked this at me. My son got angry because of the way he talked to me and I thought he was going to start something. I made my son go out to the jeep. I sat there quietly really not carrying how he just treated me because I'm half sick right now and just wanted to go home. So this lady takes over the register and she wasn't to nice either.......she rang me up and everything....never said a word like have a nice day, thank you or even kiss my butt.....but she did say to me this!!!

"I'm done with you, you can leave now!!!!!!!" :eek:

I didn't know what to think, I was trying to put my register receipt in my change purse and was shocked she said that. I wasn't in the way of her waiting on the next customer or anything....I don't know why she said that and I don't understand why she didn't say Thank you either. I got out to my Jeep and called the store and asked to speak to the manager and told him just what has happened. I hope he tore their butts up! :mad:

Anywhere you shop at that the employees act like that???

[justme23]

There are a couple of walmarts here like that too... but I don't wait until I get to the car to call (well, I don't have a cell... lol), no, I am a big mouth and I let EVERYBODY know... usually by the time I am done having my fit they are all smiles and begging to kiss my butt... I just don't and won't take the attitude from these ppl... *I* pay their salary, if it weren't for us, they wouldn't have a job and I damn sure make sure they know it.

And the whole time my hubby will stand back (he has learned once I get started to just let me be) kind of hiding from the fire... w/ a smirk on his face... it's kind of funny.

[3lilpigs]

QUOTE:
Just like tonight, I went in Wal-Mart super center really late. (We shop weird hours) I like shopping when there isn't many in the store. Tonight I get there at 10:50 pm, go inside and hand the greeter my bag and tell him there are 2 items inside. He starts looking at his watch, I say I still have time if I go now. He says 3 times to me " I don't know" like he wasn't sure if I could make it or not. I tell him I can if I go now. So I get annoyed at him and rush off with him still looking at his watch repeating a third time "I don't know".


I dont get it?? :confused: if its a wal mart super center, why were they worried about the time? arent they open 24 hours??

i hate wal mart to begin with. lousy place to work for, and they treat employees like crap. sorry you got treated that way.......but i would have complained BEFORE i left the store, not from out in my car.

[freebielover]

Lol I used to love the people who came in yelling about how they paid my salary when I worked retail. Half the time, the people who threatened to never come back were people we didn't want business from anyways lol. My manager used to just escort them from the store and tell them to never come back, usually they were the ticket switchers and stuff anyways who just got caught. I have noticed cashiers are getting nastier and nastier lately, they just can't be bothered to smile or to say nice things. Its all rush rush rush.

[hblueeyes]

I agree that there are rude,ignorant employees that think they are doing us customers a favor and big service. There are also customers who think the sun rises and sets for them. It is always a good idea top be polite and say please, thank you, excuse me, etc. I am one of those customers. I really enjoy it when an employee is rude and I smile real big and say thank you or whatever and they get that, I am stupid and puzzled looked on their face.

But I think the store with the worst management by far is Menards.

Me :p

[Willow]

I dont get it?? :confused: if its a wal mart super center, why were they worried about the time? arent they open 24 hours??


That's what I was wondering. Why would the guy keep looking at his watch saying I don't know if it was only 10:50 pm and the store wasn't closing any time soon. :confused:

[justme23]

As for customers paying our saleries& thats why we have a job & you make damn sure we know it. Im sorry but your money helps the store & doesnt pay everyones salery. We dont have to be degraded & talked down to because some people think they can treat people like that. We are human & just doing our job.

Yes, Ma'am... we DO pay your salary, if you didn't have customers you WOULDN'T HAVE A JOB... I am not rude until someone is rude to me first and I ALWAYS make it a point to try and be nice to them... there are some ppl who are just unhappy ppl and could give a flip about customers and what attitude they give us and to these ppl, I make it known I am unhappy... if they don't like it then they should not be rude in the first place.

Please reread my post and tell me where I said I am rude and degrading just for the sake of being that way. I have been a waitress, I know what it's like and I also know that if I do not have a good attitude I am likely going to get lip back from them and I'm damn sure not going to get paid that tip that I *should* have earned w/ a good attitude.

[3lilpigs]

Yes, Ma'am... we DO pay your salary, if you didn't have customers you WOULDN'T HAVE A JOB... I am not rude until someone is rude to me first and I ALWAYS make it a point to try and be nice to them... there are some ppl who are just unhappy ppl and could give a flip about customers and what attitude they give us and to these ppl, I make it known I am unhappy... if they don't like it then they should not be rude in the first place.

Please reread my post and tell me where I said I am rude and degrading just for the sake of being that way. I have been a waitress, I know what it's like and I also know that if I do not have a good attitude I am likely going to get lip back from them and I'm damn sure not going to get paid that tip that I *should* have earned w/ a good attitude.

i am in NO WAY trying to start anything with you here.....but perhaps what Pepsi4me was referring to (if she was referring to you) is...

QUOTE:
" no, I am a big mouth and I let EVERYBODY know... usually by the time I am done having my fit they are all smiles and begging to kiss my butt... I just don't and won't take the attitude from these ppl... *I* pay their salary, if it weren't for us, they wouldn't have a job and I damn sure make sure they know it.

And the whole time my hubby will stand back (he has learned once I get started to just let me be) kind of hiding from the fire... w/ a smirk on his face... it's kind of funny."

--
thats the kind of customer that people hate the most. the kind who start yelling and screaming for the whole store to hear. problems get solved a lot easier if your calm, and speak quietly to the manager. why did you have to scream and make a scene? what were you hoping to accomplish that way? and the only reason they are 'begging to kiss your butt', is to get you out of the store faster. your not embarrasing anyone but yourself......and obviously your hubby.
i dont think you would want one of your restaurant customers acting the same way to you, would you?

like i said........NOT trying to start anything with you....thats JMO.

and i am so sick of hearing ''I'M the customer.....i pay your salary!"
BIG FREAKING DEAL.........
if you think about it.......we are ALL...EACH OTHERS CUSTOMERS!!
money goes from one hand to another...thats how the economy works.

[bribella]

Yes, Ma'am... we DO pay your salary, if you didn't have customers you WOULDN'T HAVE A JOB... I am not rude until someone is rude to me first and I ALWAYS make it a point to try and be nice to them... there are some ppl who are just unhappy ppl and could give a flip about customers and what attitude they give us and to these ppl, I make it known I am unhappy... if they don't like it then they should not be rude in the first place.

Please reread my post and tell me where I said I am rude and degrading just for the sake of being that way. I have been a waitress, I know what it's like and I also know that if I do not have a good attitude I am likely going to get lip back from them and I'm damn sure not going to get paid that tip that I *should* have earned w/ a good attitude.

i would have to agree with you justme23.

now i dont throw huge fits when i am treated rudely I do have a glare that could bring a tiger to his knees LOL!!

But seriously, I shop at walmart all the time and get treated like crap on the rare occasion I use a cashier instead of the self check out.

I do not treat the employees of places I visit rudely until they do it to me first. With the amount of money I spend in a store I deserve to be treated with respect and get GOOD service. I also tip very well... ask my barista :p

In a sense when I am in your store I am the customer and I should be right unless it is something outlandish. Without us CUSTOMerS you employees wouldn't have any place to work. Without you employees we wouldnt have anywhere to spend our money.... we should both treat one another with respect. And yes people do have bad days sometimes.

But I will not put up with cashiers ignoring me or being rude to me or my children. I will complain each and everytime to the manager even district if I have to. I expect to get what I am paying for the way I want it.

I have been both in retail and management and have seen it all.

[PreciousDarlin]

The door greeter was probably saying "I don't know" because, even though the store is open 24 hours a day, 364 days a year (closed on Christmas), the Customer Service Desk closes at 11pm. That is why the person at the service desk didn't even handle the return and gave it to the cashier at register 17 to complete.

[joni1269]

Err.. Wal-mart - don't get me started!

[justme23]

Ok, since you all obviously aren't reading my second post (AND I should have put *we* instead of *I*, because I do not mean ME specifically, I meant customers in general), I NEVER get an attitude first, as a matter of fact when I see cashiers who look grumpy, I will smile big and say "smile, it'll be ok"... which USUALLY gets a smile out of anyone, but there are ALWAYS cashiers who couldn't care less and are rude just because they can be, and while in the store I have NEVER said 'I pay your salary', that IS my opinion and how I feel about employees w/ crappy attitudes and if they are just down right rude I WILL let ppl know how I feel about it... perhaps if employees don't like this attitude (the ones who are genuinely rude, not ones who are nice, they deserve my utmost respect) then they should consider other jobs or expect to be 'treated as they treat others'... and I'm sorry, if ppl don't like it, then it's just too damn bad because I WILL NOT be treated as if I am trash just because they don't like their jobs and can't be bothered to even give a fake smile and be polite.

I would think, since the OP of this thread was talking about RUDE EMPLOYEES that it would have been obvious that these are the ppl I was speaking of! I understand you work in a deli, pepsi, and that some ppl who come in do not EVER show respect of any kind, but do not assume that you know how I am w/ everyone just by one post when it was quite clear by the nature of the op that this thread is about RUDE employees and not 'just any employee who happens to be in the store'.

[justme23]

thats the kind of customer that people hate the most. the kind who start yelling and screaming for the whole store to hear. problems get solved a lot easier if your calm, and speak quietly to the manager. why did you have to scream and make a scene? what were you hoping to accomplish that way? and the only reason they are 'begging to kiss your butt', is to get you out of the store faster. your not embarrasing anyone but yourself......and obviously your hubby.
i dont think you would want one of your restaurant customers acting the same way to you, would you?

I'm not embarassed, why on earth would I be for pointing out someones bad attitude? And no, they aren't trying to get me out of the store... I try to shop exclusively at one particular store, we've been going there for years... the ppl there who know us and know that we are good customers do for us in every manner they can w/in the rules of their jobs ... that doesn't mean that you don't occasionally come across someone who hates their job and is rude to all the customers... and when I do, I make it known how I feel... btw, when did I say I scream and make a scene... making sure everyone knows doesn't mean I am screaming and making a scene, it simply means I am telling everyone about it (IE: big mouth)... I can see by my wording how it came across that way, however, I thought ppl would see that I was half way being a smart @ss, which obviously isn't the case.

Since everyone is determined to make it seem like the managers are just trying to get us out of the store at our particular wal-mart... shows how much you know by just assuming... we actually hang out w/ several of these ppl as friends outside of their jobs, so no one is trying to get rid of us, we also shop in this store several days a week, we are GOOD customers, we are GOOD tippers when we go out to eat and we are generally the kind of customer that MOST employees know by name because we go out of our way to do for the employees that are so nice. Does that mean I should just stand back and let someone belittle me (or in the OPs case, say stupid things like "I'm through with you"), no, it doesn't... and I will NOT... sorry the ppl in this thread are too sensitive and feel like even w/ a bad attitude all employees should get THEIR butts kissed... but that's just not the case and nor will I do it.

[*lilo*]

at my walmart everyone is so nice, but i've been to other ones where the employees are complete buttheads. when i go out shopping i rarely come across rude employees, then again i usually try to carry on a conversation with them to help make their day a bit better *we have ALOT of ignorant people who live around here and would be enough to make anyone really angry if they had to deal with it*. LOL this one time one of the walmart cashiers and i had a 15 minute conversation about our kids :) *they were like dead at that time, gotta love shopping at 2 am :) * sorry you had to deal with this, i would have pitched a fit too.

*edited to add~~just curious, how many of us call to give compliments to companies about the wonderful service we have gotten, or is it only when something negative happens that we feel the need to call. i've worked in retail and fast food. rarely did we get compliments, however people would be so fast to call if something wasnt up to par. remember these employees also like to hear when they make you happy, not just when they mess up.*

[buttrfli]

I don't shop out our local walmart for the same reasons. I MIGHT go once a year or every 2 years of there is something that I need at night and can only get it there, but thats only if it just can't wait.

Not only are the staff rude, they don't have a clue about anything that has to do with their job. I am sure there are employees that are friendly and helpful, but they must keep them locked in a closet somewhere because I have never seen them LOL

I'm gonna get flamed here, but... its not only the walmart employees that are rude, but their customers as well. I am specifically talking about my local walmart, so I am sure that those of you who shop at your walmart are friendly, but here, they are on a mission and nothing will stnad in their way! LOL I went one year about 4 years ago to the black friday sale... NEVER again will I do that. Some lady actaully took things out of my basket while I was waiting in line. :rolleyes:

[justme23]

*edited to add~~just curious, how many of us call to give compliments to companies about the wonderful service we have gotten, or is it only when something negative happens that we feel the need to call. i've worked in retail and fast food. rarely did we get compliments, however people would be so fast to call if something wasnt up to par. remember these employees also like to hear when they make you happy, not just when they mess up.*

I have never called a company and our friends from walmart know who our favorite staff are... but when we are out to eat and we get good service I always make it a point to either tell the manager or write on one of those comment cards. Ppl who work hard and have good attitudes should be praised and get appropriate raises for doing a good job.

[redrig]

*edited to add~~just curious, how many of us call to give compliments to companies about the wonderful service we have gotten, or is it only when something negative happens that we feel the need to call. i've worked in retail and fast food. rarely did we get compliments, however people would be so fast to call if something wasnt up to par. remember these employees also like to hear when they make you happy, not just when they mess up.*

Funny you should mention that lilo, I called my oil co yesterday to thank one of the CSR's...my pre-buy contract ended on May 31, but I still had over 100 gallons that I didnt use. I explained to them that even though I was on auto delivery, I had to call every single time I got below 1/4 tank (didn't have this problem at all last year) and once I had to call twice. I was nice about it, and they gave me a credit on my account for the dollar amount of the unused gallons (which technically they didn't have to do). The woman left a message for me on Friday after I left work about it, so I called her Monday morning to thank her...she didn't know how to respond!

[buttrfli]

*edited to add~~just curious, how many of us call to give compliments to companies about the wonderful service we have gotten, or is it only when something negative happens that we feel the need to call. i've worked in retail and fast food. rarely did we get compliments, however people would be so fast to call if something wasnt up to par. remember these employees also like to hear when they make you happy, not just when they mess up.*

I do I do! LOL I have called the main Target office to compliment their staff.. many times :) I LOVE their pharmacy and send in a letter every year to let them know how much the staff there is appreciated. I can't give them gifts, so a letter is the best that I can do.

When we go out to eat waitstaff are shown our appreciation by the tips we leave.. if they are exceptional, I persoanlly make it a point to let the management know that I had a wonderful experience and I will be back.

I am the person that will call customer service mad, and let the rep know that I am mad, but I am not mad at them, so please don't take offense lol I've caled places before and gotten horrid CS to the point where I have to hang up and call back to get a new rep.

But, yes, I do let people know when they do a good job, probably not as much as I should, but I do :)

[Kyla Kym]

Originally Posted by 3lilpigs
I dont get it?? if its a wal mart super center, why were they worried about the time? arent they open 24 hours??

That's what I was wondering. Why would the guy keep looking at his watch saying I don't know if it was only 10:50 pm and the store wasn't closing any time soon. :confused:


The service desk closes at 11:00 pm.

[Kyla Kym]

QUOTE:
.but i would have complained BEFORE i left the store, not from out in my car.

I didn't feel good to start with, and I don't like making a scene in the middle of the store. I've worked in retail for over 20 years and people that don't mind being attention whores usually get what they crave a huge scene. I didn't even plan on saying anything until I got out to the jeep and my son started gripping at me for letting that man talk to me that way. The more I thought about it the madder I got and decided to call back in there and talk to the manager.

[Kyla Kym]

Lol I used to love the people who came in yelling about how they paid my salary when I worked retail.
I've been in retail for over 20 years and about half of those years were working for someone else.

Allot of rich people have cabins here and one of those people (Arkansas state plumbing inspector) once came in the store and smarted off at me in front of some of his high society friends. I smarted off back at him. He said "girl, I'll have your job!!!!!" I told him to go for it! I would love to see him behind this counter working his tail off, and having to deal with customers like himself. :D

Regardless, I wasn't being rude, hateful, or anything last night. I was very pleasant. I've been in retail way to long not to know anything other than common courtesy.

Oh and btw to the ones that said the customers don't pay your salary. Actually they do. Because if the store had no customers, then there would be no money to pay your wages with. Believe me I know. I own 2 stores. The customers is what makes the business.

[Kyla Kym]

*edited to add~~just curious, how many of us call to give compliments to companies about the wonderful service we have gotten, or is it only when something negative happens that we feel the need to call. i've worked in retail and fast food. rarely did we get compliments, however people would be so fast to call if something wasnt up to par. remember these employees also like to hear when they make you happy, not just when they mess up.*
Glad you brought that up! I frequently leave positive feedback for different employees that stand out and shine on planetfeedback.com. I've left way more positive feedback than negative. So I'm raising my hand that I'm one of the ones that do make a special effort to let business know I appreciate "good" employees they have out front taking care of the customers. :) also my employees are very courtesy and I get complimented on them all the time. :)

[Bud_Girl76]

I've been in retail for over 20 years and about half of those years were working for someone else.

Allot of rich people have cabins here and one of those people (Arkansas state plumbing inspector) once came in the store and smarted off at me in front of some of his high society friends. I smarted off back at him. He said "girl, I'll have your job!!!!!" I told him to go for it! I would love to see him behind this counter working his tail off, and having to deal with customers like himself. :D

Regardless, I wasn't being rude, hateful, or anything last night. I was very pleasant. I've been in retail way to long not to know anything other than common courtesy.

Oh and btw to the ones that said the customers don't pay your salary. Actually they do. Because if the store had no customers, then there would be no money to pay your wages with. Believe me I know. I own 2 stores. The customers is what makes the business.

I totally agree.. WE DO pay your salary.. Like Kim had said if you didn't have customer's you wouldn't have buisness there for you wouldn't get paid.. ;)

[Shann]

I would have to say that the walmart closest to my house had awful workers and employees. Of course, it's not the best area to be in, but if I drive to the nicer area the workers at Walmart are nicer and more helpful. I've worked in retail and in a couple of restaurants myself and know that if you are nice to the customer, they will be nice back to you. I've always tried to be pleasant whether I'm helping someone or shopping, if ppl had more common curteousy things would run a lot better for all of us.

Here's a funny, my friend is a pharmacist at a well known pharmacy and this one older guy came in and complained about "our generation" (which I don't feel either my friend or myself fit into, we are nice people who actually respect other people and treat them the way we want to be treated, we are not like the rude ppl our age that we encounter every day out here..) anyways, my friend said back to him, "well looked who raised us." Shut him up real fast. :D I think it's true though, my mom tought me to respect EVERYONE and to have manners, I cannot believe the ppl we encounter, my mom would have freaked out if I or my bro ever acted the way these ppl act towards others. :(

I'm just curious.. when did it become acceptable for people to not care anymore or for them to treat others with such disrespect but demand respect themselves? When did many parents start being a backseat parent? I think that has a lot to do w/ it... I miss how things were back in the day. ;)

[2FURBABIES]

I just have an observation. If you are aware of the hours of the Service Desk, why would you show up 10 minutes before they close. It appears that you make a habit of shopping at the last minute. This, in no way, excuses rude behavior, but the store hours are posted for a reason.
Might I ask if you presently work? If so, are your hours set? Do you get salary or PPH? I have been in Customer Service for the last 21 years, but when my time is done, I want to go hiome. I,too, happen to have a life.

[justme23]

Respect is a two way street. Customers should not feel they can treat employees at a store bad. Yes we are there to help but not be harrassed & yelled at. I have had customers roll their eyes at me & give me dirty looks when I ask them how much they wanted on their deli meats just so I dont give them too much or to little. They sit there & talk on cell phones & are in conversations w/other people & ignore you when you ask them if they need anything else. Also customers who come & order something then walk away are very rude. If I have to wait too long I will wait on another customer.
As for the customers not paying the saleries I was pointing out that it doesnt give customers the right to treat employees like crap. If you have a problem them calmly tell a manager.

Is this to me or in general? Because I would just like to point out that I have responded to that in 3 different posts... no one in this thread has said anything about feeling like they can treat employees bad... only that they will respond in kind (usually to the manager) if they are treated rudely to begin with.

[Shann]

If you take a return back to a 24 hour Walmart, if the service desk is not open, you can return it to any check out lane. So regardless if it was after hours or not for this particular incident, it could be returned but there was no need for anyone to get an attiude. :( A little respect goes a long ways. :)

[Kyla Kym]

If you are aware of the hours of the Service Desk, why would you show up 10 minutes before they close. It appears that you make a habit of shopping at the last minute. This, in no way, excuses rude behavior, but the store hours are posted for a reason.
Might I ask if you presently work? If so, are your hours set? Do you get salary or PPH? I have been in Customer Service for the last 21 years, but when my time is done, I want to go hiome. I,too, happen to have a life.

I shop when I can, and that is normally after I get off work. And you don't have a clue what my habits are, so don't assume you do know. You know of this trip to Wal-Marts. Which I rarely ever have a reason to use the service desk. And you know about my trip to the Family dollar last week. So don't go assuming anything about me unless you know me. I could assume that you are a loud mouth hateful troll full of piss and vinegar by this post you just posted. But I won't since this is the first time I've ever noticed you on this board.
:rolleyes:

You also asked if I worked. Yes I do. I own 2 stores, been in retail for over 20 years. I'm a mother and wife. So yes I work my butt off.

You asked if my hours were set. Yes I have them posted on my business doors, but I always work late and will even open back up for customers. More money in my pocket. Not really sure why you feel the need to know this information, but anyway theres your answer. :rolleyes:

[Kyla Kym]

If you take a return back to a 24 hour Walmart, if the service desk is not open, you can return it to any check out lane. So regardless if it was after hours or not for this particular incident, it could be returned but there was no need for anyone to get an attiude. :( A little respect goes a long ways. :)
Thanks for the info, I didn't know that. I wonder why the greeter didn't tell me about that? Do all Wal-Mart super centers have that policy?

[Shann]

I would think so. I had a return once and asked if I would be able to return it after the service desk was closed and the guy at the front, I don't think he was a greeter since it was a bit late, told me I could return it to any lane that was open. I couldn't imagine it would be one way for another since if they are open 24 hours they should be able to return things during that time. If they cashier were to have a prob, they could always call over a CSM to help them out. I would call your local store and see if it's the same there, though, but since they had you go through a lane it should be. :) Hope that helps.

[2FURBABIES]

I was just replying to your post Kylakym. You had mentioned another episode in an earlier thread when you went about 10 minutes before the store closed and they gave you a hard time then. If I am mixing up OP's, please forgive me. :cool:
Please try not to get defensive, I have been here a while and post when I like. Sorry, I'm not a troll, just someone who has a RL and can't spend every second posting on Freebie boards. :D
Oh, and I don't assume anything about anyone, in fact I rarely give thought to faceless people whom I will never meet.
I wasn't prying for info about your life, just trying to see if you had any understanding of Customer relations and such. :rolleyes:
Please refrain from trying to throw dirt at me when I was making a observation about the recent situations you find yourself in. I have not resorted to name calling or trolling as you put it.
Have a great day. :D

[Kyla Kym]

I was just replying to your post Kylakym. You had mentioned another episode in an earlier thread when you went about 10 minutes before the store closed and they gave you a hard time then. If I am mixing up OP's, please forgive me. :cool:
Please try not to get defensive, I have been here a while and post when I like. Sorry, I'm not a troll, just someone who has a RL and can't spend every second posting on Freebie boards. :D
Oh, and I don't assume anything about anyone, in fact I rarely give thought to faceless people whom I will never meet.
I wasn't prying for info about your life, just trying to see if you had any understanding of Customer relations and such. :rolleyes:
Please refrain from trying to throw dirt at me when I was making a observation about the recent situations you find yourself in. I have not resorted to name calling or trolling as you put it.
Have a great day. :D


Don't dish it out if you can't take it. You was the one that was making snide remarks to start with.

No your not mixing up OP's...that is exactly why in my last post I listed out both times. Did you not read that? :rolleyes:

I wasn't being no more defensive in my reply to you than you are being in this one to me.

You should show a little more tact in your replies if you don't want it thrown back in your face.

I'm glad you have a RL, and if you can find time to make snotty comments in others threads then I would say in RL you probably don't need to be in customer service.


Oh and yes you did assuming something about me. So don't say you don't assuming anything about anyone. Because you just proved yourself wrong by your first post about me. Just an FYI to you, so you know and don't have to assume it about me anymore....I don't make it a habit to run into stores at the last min. regardless of what you think. :rolleyes:

[2FURBABIES]

I think I got the gist of your post. It appears, however that you think I'm offended by something you posted. You have to resort to assuming I'm a troll, okee dokee, then i guess you win.
I have been and will continue to remain in the customer service field because i'm also very good at what I do. We each have things that we excel at and communication is one of my best areas. I'm sure you'll have a rhetorical comeback or something snide to say, but I'm sure I won't lose any sleep. You on the other hand, should really get a grasp of the English language.
Dealing with the public in your 2 businesses you should know that first impressions are the lasting ones. And if you was the poster and wasn't being no more defensive, then there shouldn't be any problem. Correct? Enjoy your late night jaunts to Wally World and Dollar General.

[*lilo*]

You on the other hand, should really get a grasp of the English language.
Dealing with the public in your 2 businesses you should know that first impressions are the lasting ones. And if you was the poster and wasn't being no more defensive, then there shouldn't be any problem.


well isnt that just the pot calling the kettle black or what?

I see in a previous post you had made that you commented on her going to the CS desk 10 minutes BEFORE they closed. Sorry but i dont see an issue with that, as they were still open, for another 10 minutes at that. Not to meantion that the 10 minutes only applied to the CS Desk NOT the rest of the store which is what she really had the complaint with. If you're going to post something that can be construde to be offensive I suggest you have all of the facts straight on the subject before you begin to type. :)

[Kyla Kym]

I think I got the gist of your post. It appears, however that you think I'm offended by something you posted. You have to resort to assuming I'm a troll, okee dokee, then i guess you win.
I have been and will continue to remain in the customer service field because i'm also very good at what I do. We each have things that we excel at and communication is one of my best areas. I'm sure you'll have a rhetorical comeback or something snide to say, but I'm sure I won't lose any sleep. You on the other hand, should really get a grasp of the English language.
Dealing with the public in your 2 businesses you should know that first impressions are the lasting ones. And if you was the poster and wasn't being no more defensive, then there shouldn't be any problem. Correct? Enjoy your late night jaunts to Wally World and Dollar General.

Actually I don't care if you were or weren't offended by my post. I just didn't care for your little snide remark.

And as far as I'm concerned you are still acting like a troll. Speaking of comebacks, seems you don't know when to shut your mouth and stop either do you?

I might not have a good command of the English language as you say, but I do own 2 very profitable stores at the moment, so I guess it hasn't hurt my capabilities of being successful.

Oh and btw, before you look down your smug little nose at someone else's command of the English language, you just might want to take a peek at Webster's because some of the words you used aren't even in there. Doesn't make you look to brilliant to use slang when your being pompous. You might want to capitalize the letter I in I'm as well when your putting down others for their command of the English language. ;)

And I find it hard to believe anyone would put you behind a phone or a counter to handle the public, unless your a bill collector. They are taught to be obnoxious.

And yes thank you I will enjoy my shopping trips. Nothing wrong with shopping at Dollar General even though I've never been to one of those before. I will have to check into it. :)

[Kyla Kym]

well isnt that just the pot calling the kettle black or what?

I see in a previous post you had made that you commented on her going to the CS desk 10 minutes BEFORE they closed. Sorry but i dont see an issue with that, as they were still open, for another 10 minutes at that. Not to meantion that the 10 minutes only applied to the CS Desk NOT the rest of the store which is what she really had the complaint with. If you're going to post something that can be construde to be offensive I suggest you have all of the facts straight on the subject before you begin to type. :)

Thank you so much *lilo* I agree with everything you said. :)

[*lilo*]

Thank you so much *lilo* I agree with everything you said. :)


np, just seemed like someone forgot the meaning of your original post in this thread :)

btw dollar generals are really nice, i love them.

[CJOV]

I just got hired to cashier at a new Wal-Mart that is opening here....if you come into the store I promise to give you service with a smile :D

I know what you mean though. I have been treated rudely by many workers at many different stores, they need a lesson in treating others as they would want to be treated!

[Bud_Girl76]

well isnt that just the pot calling the kettle black or what?

I see in a previous post you had made that you commented on her going to the CS desk 10 minutes BEFORE they closed. Sorry but i dont see an issue with that, as they were still open, for another 10 minutes at that. Not to meantion that the 10 minutes only applied to the CS Desk NOT the rest of the store which is what she really had the complaint with. If you're going to post something that can be construde to be offensive I suggest you have all of the facts straight on the subject before you begin to type. :)


I agree very well said.. ;)

[Aloha from paradise]

The K-mart employees here are very rude. They never say thank you. I feel they should say thank you to me because I"m shopping at their store. I always say thank you even if they don't. I hate it when I say thank you and they say no problem. Just drives me nuts :(

[CatrinaF25]

anyone have any boots? its getting deep in here


and BTW i post on this forum all the time! and i have a Real life thankyou very much! just because you dont post here often does not mean you have a real life.and just because someone does post here doesnot mean they dont have one thankyou VERY much

[firechic]

Treat clerks as you would like to be treated. Some people do have to work for a living, regardless of where it is.

[Kyla Kym]

Treat clerks as you would like to be treated. Some people do have to work for a living, regardless of where it is.
You need to show some of the clerks what you just wrote, because they seemed to have forgotten that rule.

[Kyla Kym]

anyone have any boots? its getting deep in here


and BTW i post on this forum all the time! and i have a Real life thankyou very much! just because you dont post here often does not mean you have a real life.and just because someone does post here doesnot mean they dont have one thankyou VERY much
I totally agree with you Catrina. :)

[Kyla Kym]

The K-mart employees here are very rude. They never say thank you. I feel they should say thank you to me because I"m shopping at their store. I always say thank you even if they don't. I hate it when I say thank you and they say no problem. Just drives me nuts :(

Try saying "Your Welcome" to them next time and just stand there and smile and see if they will say thank you then. LOL ;)

[Kyla Kym]

I just got hired to cashier at a new Wal-Mart that is opening here....if you come into the store I promise to give you service with a smile :D

I know what you mean though. I have been treated rudely by many workers at many different stores, they need a lesson in treating others as they would want to be treated!
Congratulations on your new job!!! :D

[2FURBABIES]

Oh Boo Hoo. It seems I have been put in my place. LOL Sorry I just got back from having a RL to answer this. Please expound on my phrases and/or words not found in the dictionary and how kind of you to take the time to search them out. Thanks in advance for your hard work.
Fortunately I do face to face customer service and have been named Employee of the year on several occasions in the last 21 years. Not being pompous, just stating facts.
I'll leave "Your" thread now so all you ladies can agree with her. And I did not misread her post about the service desk. My shopping reference was in response to her Dollar General episode where she appeared 10 minutes before closing and proceeded to shop 30 minutes after closing. Guess I'm not the only one who needs comprehension.
Oh, and I fail to see where not Capitalizing an I is construed as a lack of the grasp of the English language.
Have a great day all. I wiil. It's 90 here and the sun is shining, time to go out and enjoy it in the pool.
Peace, J

[*lilo*]

Oh Boo Hoo. It seems I have been put in my place. LOL Sorry I just got back from having a RL to answer this. Please expound on my phrases and/or words not found in the dictionary and how kind of you to take the time to search them out. Thanks in advance for your hard work.
Fortunately I do face to face customer service and have been named Employee of the year on several occasions in the last 21 years. Not being pompous, just stating facts.
I'll leave "Your" thread now so all you ladies can agree with her. And I did not misread her post about the service desk. My shopping reference was in response to her Dollar General episode where she appeared 10 minutes before closing and proceeded to shop 30 minutes after closing. Guess I'm not the only one who needs comprehension.
Oh, and I fail to see where not Capitalizing an I is construed as a lack of the grasp of the English language.
Have a great day all. I wiil. It's 90 here and the sun is shining, time to go out and enjoy it in the pool.
Peace, J

you also said....

I just have an observation. If you are aware of the hours of the Service Desk, why would you show up 10 minutes before they close.
...so yes you were indeed referring to her visiting the CS Desk 10 minutes before they closed. I'm not quite sure how you're referencing a Dollar General situation, as she has said previously she has never been to one. Please dont tell me about comprehension :) . As catrina25 said, just because someone may or may not have a high post count does not imply anything about one having a life, or lack there of. Enjoy your day at the pool, take a dip for me since one of the factors in my life makes it so i cant be out in the sun, atleast not until next summer :)

[3lilpigs]

you also said....

...so yes you were indeed referring to her visiting the CS Desk 10 minutes before they closed. I'm not quite sure how you're referencing a Dollar General situation, as she has said previously she has never been to one. Please dont tell me about comprehension :) . As catrina25 said, just because someone may or may not have a high post count does not imply anything about one having a life, or lack there of. Enjoy your day at the pool, take a dip for me since one of the factors in my life makes it so i cant be out in the sun, atleast not until next summer :)

TO CLARIFY:
it was a dollar general type store.
the other poster had gone in to that store a few mins before it closed to get a pair of sandals she wanted. she ended up being in there approx 15 mins after the store had closed, and had about $50 in merchandise she wanted to purchase. her complaint in another post was that the employees were a bit rude to her because she was in there so long, and they wanted to go home.

Hope that cleared it all up.
can we end this post now? :D

[*lilo*]

TO CLARIFY:
it was a dollar general type store.
the other poster had gone in to that store a few mins before it closed to get a pair of sandals she wanted. she ended up being in there approx 15 mins after the store had closed, and had about $50 in merchandise she wanted to purchase. her complaint in another post was that the employees were a bit rude to her because she was in there so long, and they wanted to go home.

Hope that cleared it all up.
can we end this post now? :D


yes i remember that situation at Family Dollar. Like I've said before, I have worked retail and in food service. We frequently had people coming in right before close and some would even be shopping for 45 minutes AFTER we had closed. Granted I wanted to go home, I also realized HEY! They're here shopping, I can prove the transaction thus making more money for me. :) . Just because someone might be a last minute shopper does NOT give the right for anyone to be rude to them at all. jmo

[janelle]

If I go into a store and see it's about closing time I go back out. I know people want to go home after working a long hard day and if you haven't worked reatil you don't know after the store closes those people have to straighten up the store before they can go home. They still have like an hour more of work to do. You are just delaying that.

It's not just clerks that are rude today though. Lots of kids do not know manners. In the last several months I have only seen one father tell his kids to open the door for me and to get out of the way. Other parents just do not care to teach manners.

Now that I'm older I think why am I excusing myself cause I have to get around these kids? Why do I have to open doors for them and not the other way around. :confused:

[CatrinaF25]

Oh Boo Hoo. It seems I have been put in my place. LOL Sorry I just got back from having a RL to answer this. Please expound on my phrases and/or words not found in the dictionary and how kind of you to take the time to search them out. Thanks in advance for your hard work.
Fortunately I do face to face customer service and have been named Employee of the year on several occasions in the last 21 years. Not being pompous, just stating facts.
I'll leave "Your" thread now so all you ladies can agree with her. And I did not misread her post about the service desk. My shopping reference was in response to her Dollar General episode where she appeared 10 minutes before closing and proceeded to shop 30 minutes after closing. Guess I'm not the only one who needs comprehension.
Oh, and I fail to see where not Capitalizing an I is construed as a lack of the grasp of the English language.
Have a great day all. I wiil. It's 90 here and the sun is shining, time to go out and enjoy it in the pool.
Peace, J


why dont you just go back to your ""RL"" and stop trying to imply others here dont have one.. how rude

[firechic]

OP, you need to get a life, and stop trying to rip off stores. And how would YOU like to stay over time for some selfish witch?

[CatrinaF25]

OP, you need to get a life, and stop trying to rip off stores. And how would YOU like to stay over time for some selfish witch?
that is uncalled for!!!!!!! where did she say she rip someone off!?!?! I dont think she is a selfish witch at all! i think you comment is uncalled for and not warrent!

[Kyla Kym]

Oh Boo Hoo. It seems I have been put in my place. LOL Sorry I just got back from having a RL to answer this. Please expound on my phrases and/or words not found in the dictionary and how kind of you to take the time to search them out. Thanks in advance for your hard work.
Fortunately I do face to face customer service and have been named Employee of the year on several occasions in the last 21 years. Not being pompous, just stating facts.
I'll leave "Your" thread now so all you ladies can agree with her. And I did not misread her post about the service desk. My shopping reference was in response to her Dollar General episode where she appeared 10 minutes before closing and proceeded to shop 30 minutes after closing. Guess I'm not the only one who needs comprehension.
Oh, and I fail to see where not Capitalizing an I is construed as a lack of the grasp of the English language.
Have a great day all. I wiil. It's 90 here and the sun is shining, time to go out and enjoy it in the pool.
Peace, J

Not a problem, usually everyone can figure out the slang without looking it up. But if you still need reassuring, then by all means please look in the Webster's Dictionary. I can't seem to locate ours. My son must have misplaced it somewhere or I would try and help you out since you are such a stickler for the use of proper English. Oh, and your very welcome. :)

It was a Family Dollar Not a Dollar General, and you also have the time wrong. Are you sure you really read my post?? Seems you sure do allot of misunderstanding and assuming. :confused:
I know you have a hard time reading my post since I don't have a good grasp of the English language as you said, but *lilo* understood it completely and so did many others, surly someone as brilliant as you can.

About the capital I thing, you misunderstood that as well. I was saying if you are going to insult someone else on their intelligence, you should at least make sure you have all your i's dotted and t's crossed. Just like in the above paragraph you put 2 i's in will. It will help make you not look so stupid while your putting others down. :)

[Kyla Kym]

OP, you need to get a life, and stop trying to rip off stores. And how would YOU like to stay over time for some selfish witch?
Gosh! Was that your Wheaties I pissed in this morning????? :eek:

[wndysfrnd]

Oh Boo Hoo. It seems I have been put in my place. LOL Sorry I just got back from having a RL to answer this. Please expound on my phrases and/or words not found in the dictionary and how kind of you to take the time to search them out. Thanks in advance for your hard work.
Fortunately I do face to face customer service and have been named Employee of the year on several occasions in the last 21 years. Not being pompous, just stating facts.
I'll leave "Your" thread now so all you ladies can agree with her. And I did not misread her post about the service desk. My shopping reference was in response to her Dollar General episode where she appeared 10 minutes before closing and proceeded to shop 30 minutes after closing. Guess I'm not the only one who needs comprehension.
Oh, and I fail to see where not Capitalizing an I is construed as a lack of the grasp of the English language.
Have a great day all. I wiil. It's 90 here and the sun is shining, time to go out and enjoy it in the pool.
Peace, J

To go against the masses, I do agree with you.

[3lilpigs]

oh my gawd......there are so many posts, re-posts, and quotes in here now, that i cant tell who agrees with who anymore! :eek: :D

[wndysfrnd]

oh my gawd......there are so many posts, re-posts, and quotes in here now, that i cant tell who agrees with who anymore! :eek: :D
:eek: :cool:

[Tasha405]

Gosh I just love this place. Everyone is so nice and friendly. LOL!

I'm sorry they were rude to you in the store. Some people like to bring their own personal troubles to work and take it out on everyone else. Either way, its uncalled for. :)