lisahiser
05-11-2005, 06:40 AM
Ok, I won this auction and received a plate that looks no one ounce like the one that is advertised in this auction. It was supposed to be a gift.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=5191340966&ssPageName=STRK:MEWN:IT
So as soon as I receive it, I email the seller, and I wait two days and hear nothing, so I email them again, and wait two days, so I email them again this time I threatened to contact paypal and ebay on this issue and this is the response that I get....
Hi,
Sorry for the problem. As the auction states the designs of the items are subject to change without prior notice. Though we try to keep items as up to date as possible, we carry far to many items to keep each individual picture updated each time a manufacturer makes a change (which can sometimes be 4 times a year). If wish to return this item for the purchase price please let me know so I can issue a return authorization number.
I paid for this plate right away with Paypal and I should have known better than to buy something from someone when you can't even read their feedback. and Ok i did read the clause where it said it could change but I did not think that it would be this different, I just figured the colors would be off a bit or different, the plate I got was a plain blue background with the words written in blocks, Tennesee Titans in red and that is it. no logo, nothing. This was supposed to be a Father's day gift for my Fiance and this plate is something that he has been looking for. Anyways, I have a Response to this person that I want to send but I just want to know you all think.
I am sorry but your style of business is just plain wrong, you are falsely advertising a product and misleading your potential buyers. I saw the plate and it was a supposed to be a perfect gift for a family member and now you are telling me that you don't even have anything close to what you are advertising. you have the EXACT same plate up on at least two other auctions after I had won this auction. I had figured reading that clause you had in your auction that maybe the colors would be slightly different. I had not expected to receive something that is not even close to what you have advertised. I think this is false and wrong. I did not contact you to ask for my money back, I contacted you to receive the item that I had won, hopefully, but I can see you have very poor business habits due to the fact that you are too scared to even let anyone see your business habits. I am sorry but I am extremely angered by this. I paid you faithfully and right away and now I am the one who is getting screwed, because now I won't be able to give this to anyone, and you expect me to mail it back to you, which will cost me extra money on something that you have screwed up. But there is hope for me and others like me, I will be able to report this to the proper people. Unless you can guarantee that I will receive the EXACT plate I paid for, then I see no other alternative than to report it. Once again I am extremely angered by this and you are not a good seller for ebay, if you cannot guarantee your product. I sell on ebay too and it is people like you that make it harder for honest people like me to sell. I stand behind all my products that I sell. Too bad you can't say the same.
I think that maybe I should remove the last 3 lines but, I am so mad. It almost makes me not want to buy anything anymore, I know it won't happen due to the fact that I am an Ebay addict. :rolleyes:
let me know what you think and what you would do in this situation I never had to deal with this before....
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=5191340966&ssPageName=STRK:MEWN:IT
So as soon as I receive it, I email the seller, and I wait two days and hear nothing, so I email them again, and wait two days, so I email them again this time I threatened to contact paypal and ebay on this issue and this is the response that I get....
Hi,
Sorry for the problem. As the auction states the designs of the items are subject to change without prior notice. Though we try to keep items as up to date as possible, we carry far to many items to keep each individual picture updated each time a manufacturer makes a change (which can sometimes be 4 times a year). If wish to return this item for the purchase price please let me know so I can issue a return authorization number.
I paid for this plate right away with Paypal and I should have known better than to buy something from someone when you can't even read their feedback. and Ok i did read the clause where it said it could change but I did not think that it would be this different, I just figured the colors would be off a bit or different, the plate I got was a plain blue background with the words written in blocks, Tennesee Titans in red and that is it. no logo, nothing. This was supposed to be a Father's day gift for my Fiance and this plate is something that he has been looking for. Anyways, I have a Response to this person that I want to send but I just want to know you all think.
I am sorry but your style of business is just plain wrong, you are falsely advertising a product and misleading your potential buyers. I saw the plate and it was a supposed to be a perfect gift for a family member and now you are telling me that you don't even have anything close to what you are advertising. you have the EXACT same plate up on at least two other auctions after I had won this auction. I had figured reading that clause you had in your auction that maybe the colors would be slightly different. I had not expected to receive something that is not even close to what you have advertised. I think this is false and wrong. I did not contact you to ask for my money back, I contacted you to receive the item that I had won, hopefully, but I can see you have very poor business habits due to the fact that you are too scared to even let anyone see your business habits. I am sorry but I am extremely angered by this. I paid you faithfully and right away and now I am the one who is getting screwed, because now I won't be able to give this to anyone, and you expect me to mail it back to you, which will cost me extra money on something that you have screwed up. But there is hope for me and others like me, I will be able to report this to the proper people. Unless you can guarantee that I will receive the EXACT plate I paid for, then I see no other alternative than to report it. Once again I am extremely angered by this and you are not a good seller for ebay, if you cannot guarantee your product. I sell on ebay too and it is people like you that make it harder for honest people like me to sell. I stand behind all my products that I sell. Too bad you can't say the same.
I think that maybe I should remove the last 3 lines but, I am so mad. It almost makes me not want to buy anything anymore, I know it won't happen due to the fact that I am an Ebay addict. :rolleyes:
let me know what you think and what you would do in this situation I never had to deal with this before....