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View Full Version : Dr forgot to forward calls to answering service!


Freebeemom
03-04-2005, 06:46 PM
I am FUMING right now. My dd came down from bed crying about her throught. Sure enough, white spots in the back. Just like Me. I had strep the last 3 days. Now, I look in other DD's and they are forming back there. SO I look in DS;s...swollen glands....DH came home from work today early Sleeping since 3. Also sick. SURE ENOUGH. I go to call the peidatrician for a script, THEY FORGOT TO FORWARD THEIR PHONES TO THE ANSWERING SERVICE!! I am so SICK of this. The DR., I THINK, is getting ready to retire. She is SO good with my kids....I hate to think about finding another dr, but I am afraid I have to now. This is just uncalled for.

UGH!!
MamaFairal
03-04-2005, 06:54 PM
i used to answer for DR's ofc's :(
Next time ya call when their open just casually ask who their answering svc is and their number in case this happens again..hth
Eyore
03-04-2005, 07:09 PM
Keep trying to call off and on. Maybe someone at the doctors office will remember they forgot to call the answering service and will do so later.
twinkiesmom
03-04-2005, 07:27 PM
oh man, i'd be hot too. But like the previous poster sez, try off n on over the w/e. you just never know.
evrita
03-04-2005, 07:45 PM
I answer for dr offices just call the ER and they can help you dont wait all weekend. It dont cost a thing and advise them that the dr hadnt turned over the service mos of the ERs have the Drs home phone # HTH
freeplease
03-04-2005, 07:46 PM
Do you know what hospital she sends patients to? Call around, and ask how to get ahold of her. Any emergency room should be able to help you. After all, how would THEY get in touch with a doctor without an answering service?
queenangie
03-04-2005, 07:58 PM
So sorry the staff did not do their job. Hope your darling gets her medicine soon.

Get well wishes & hugs too.
Freebeemom
03-04-2005, 08:34 PM
unbelievable...still no answers and the hosp. says the DR. is "ON VACTION WITH NO COVERING DR"...looks like urgent care tomorrow! The office will get an earful from me...in a nice tactful way, of course. I am not a blow up type person...except on "Vent and whine". People make mistakes...but come on.
irrelevant0
03-04-2005, 10:55 PM
the situation sucks, but people do make mistakes.
YankeeMary
03-05-2005, 06:48 PM
unbelievable...still no answers and the hosp. says the DR. is "ON VACTION WITH NO COVERING DR"...looks like urgent care tomorrow!
Is that even legal? good luck.
buglebe
03-05-2005, 07:03 PM
I don't know if it is IegaI but it does occur occassionaIIy. When I worked in the hositaI and couIdn't find a doctor, we wouId caII one of his associates.