justinenycole26
07-13-2004, 06:55 AM
Here's my original post:
http://www.bigbigforums.com/showthread.php3?t=414223
I filed the fraud paperwork a week ago Saturday. I STILL have not received the provisional credit for the fraudulant charges. So I called the fraud dept. today to see what the problem is. They told me they have not received the claim yet! She said that normally a provisional credit is issued within 48 hours of them receiving the claim. So I called the branch back and conveniently the lady I talked to both times I went in there is not there today. SO the other lady said she would check into it and call me back. She called back a few minutes alter and wants me to bring the copy I have because they do not keep a copy there. WTF!!!!!!!! I can't get in there today at all. I will have to wait till tomorrow before I can do anything. I am more than annoyed now. It is not the bank's fault that it happened in the first place, but their handling of it is really starting to affect my life. I had to make payment arrangements on my car pmt, water, electric and cell phone because the fraudualnt charges ate up my whole paycheck, which is direct deposited. It takes 2 pay periods to stop my direct deposit, so I can't even get it stopped for this week! When I get paid Friday I have to pay all my prior bills and this week's bills too. Some of these places WILL NOT give me another extension. And my account is so overdrawn it is going to take most of my check.
I am getting married in 3 weeks. I have things I need to get done THIS WEEKEND.
http://www.bigbigforums.com/showthread.php3?t=414223
I filed the fraud paperwork a week ago Saturday. I STILL have not received the provisional credit for the fraudulant charges. So I called the fraud dept. today to see what the problem is. They told me they have not received the claim yet! She said that normally a provisional credit is issued within 48 hours of them receiving the claim. So I called the branch back and conveniently the lady I talked to both times I went in there is not there today. SO the other lady said she would check into it and call me back. She called back a few minutes alter and wants me to bring the copy I have because they do not keep a copy there. WTF!!!!!!!! I can't get in there today at all. I will have to wait till tomorrow before I can do anything. I am more than annoyed now. It is not the bank's fault that it happened in the first place, but their handling of it is really starting to affect my life. I had to make payment arrangements on my car pmt, water, electric and cell phone because the fraudualnt charges ate up my whole paycheck, which is direct deposited. It takes 2 pay periods to stop my direct deposit, so I can't even get it stopped for this week! When I get paid Friday I have to pay all my prior bills and this week's bills too. Some of these places WILL NOT give me another extension. And my account is so overdrawn it is going to take most of my check.
I am getting married in 3 weeks. I have things I need to get done THIS WEEKEND.