justinenycole26
04-27-2004, 07:00 AM
they sure didn't hire you for your brains!
I just called the Ortho Dr's office my regualr Dr. referred me to. Here is the conversation
Me: I was referred my Dr. Yadayadayada and need to schedule a new patient appointment.
Her: What insurance
Me: Aetna
Her: Is it for you?
Me: Yes (I already said that but whatever)
Her: Have you been here before?
Me: Ummm, no. (If I had been there before would I be a new patient????)
Her: Hold!
After holding for a few minutes she comes back and asks for my address, etc. It took 4 TIMES of spelling my name for her to get it right. Granted, my name is spelled differently that most (Tricia) but 4 times?? It took 3 TIMES of spelling my street name. I live on Beaver Lane, she asked if it was spelled b-i-v-e-r, that aws AFTER asking if I meant Beaver like the animal. Don't they teach that in like 3rd grade or something? This was the most excrutiating conversation I have had in quite some time.
I am almost scared to go to this appointment. If the Dr. is as smart as his receptionist, he might end up removing my gall bladder to cure my knee pain.
I just called the Ortho Dr's office my regualr Dr. referred me to. Here is the conversation
Me: I was referred my Dr. Yadayadayada and need to schedule a new patient appointment.
Her: What insurance
Me: Aetna
Her: Is it for you?
Me: Yes (I already said that but whatever)
Her: Have you been here before?
Me: Ummm, no. (If I had been there before would I be a new patient????)
Her: Hold!
After holding for a few minutes she comes back and asks for my address, etc. It took 4 TIMES of spelling my name for her to get it right. Granted, my name is spelled differently that most (Tricia) but 4 times?? It took 3 TIMES of spelling my street name. I live on Beaver Lane, she asked if it was spelled b-i-v-e-r, that aws AFTER asking if I meant Beaver like the animal. Don't they teach that in like 3rd grade or something? This was the most excrutiating conversation I have had in quite some time.
I am almost scared to go to this appointment. If the Dr. is as smart as his receptionist, he might end up removing my gall bladder to cure my knee pain.