sivohdarba
03-12-2004, 09:29 PM
I just got this letter from them and I am not happy. Did anyone else get it too, or just the one's who information was hacked? :(
Dear XXXXXXX,
As part of PayPal's proactive efforts to protect our customers, we are notifying you of important information that we received suggesting that your PayPal account may be a target for deceptive emails, otherwise known as "spoofing" or "phishing". These emails are designed to appear as if they were sent from a trusted online company that you have done business with, such as PayPal.
PayPal has learned that third parties may have obtained limited transaction information from the PayPal site about one or more of your online purchases after obtaining passwords of several PayPal merchants. The information includes general transaction information such as your first and last name, mailing address, email address, and transaction details. These parties may seek to use this information to target you with a deceptive email appearing to come from PayPal or online merchants with whom you have done business.
It is important to note that your personal or financial information, including your PayPal password, and Social Security, driver's license, credit card, and bank account numbers are not at risk. In order to protect your account, this information is always hidden and encrypted, and cannot be accessed by any merchant or third party.
What You Can Do To Protect Yourself
Never provide personal or financial information in response to an email request: PayPal will not ask you to supply your password, bank account number, or any other financial information in an email.
Look out for suspicious-looking emails: If you find an email that you suspect may be fraudulent, forward it immediately to spoof@paypal.com and delete it.
Always open a new web browser window (e.g. Internet Explorer or Netscape) to log into PayPal: In the new web browser window, type in the following: https://www.paypal.com/. We suggest you regularly check your PayPal account for any unusual activity.
Do not download any attachments: PayPal will never send you an email attachment, or ask you to download anything in order to use our service or that of any partners.
As you may already know, spoof (deceptive email) is becoming an increasingly common problem impacting large online companies and their customers. PayPal takes spoof very seriously. Remember that your account can be compromised if you share your PayPal password outside the PayPal site.
If you have any questions, or believe you may have already given out your personal information, please call PayPal Customer Service at 1-866-648-5872 or email us at customerservice@paypal.com.
Sincerely,
The PayPal Fraud Management Team
Dear XXXXXXX,
As part of PayPal's proactive efforts to protect our customers, we are notifying you of important information that we received suggesting that your PayPal account may be a target for deceptive emails, otherwise known as "spoofing" or "phishing". These emails are designed to appear as if they were sent from a trusted online company that you have done business with, such as PayPal.
PayPal has learned that third parties may have obtained limited transaction information from the PayPal site about one or more of your online purchases after obtaining passwords of several PayPal merchants. The information includes general transaction information such as your first and last name, mailing address, email address, and transaction details. These parties may seek to use this information to target you with a deceptive email appearing to come from PayPal or online merchants with whom you have done business.
It is important to note that your personal or financial information, including your PayPal password, and Social Security, driver's license, credit card, and bank account numbers are not at risk. In order to protect your account, this information is always hidden and encrypted, and cannot be accessed by any merchant or third party.
What You Can Do To Protect Yourself
Never provide personal or financial information in response to an email request: PayPal will not ask you to supply your password, bank account number, or any other financial information in an email.
Look out for suspicious-looking emails: If you find an email that you suspect may be fraudulent, forward it immediately to spoof@paypal.com and delete it.
Always open a new web browser window (e.g. Internet Explorer or Netscape) to log into PayPal: In the new web browser window, type in the following: https://www.paypal.com/. We suggest you regularly check your PayPal account for any unusual activity.
Do not download any attachments: PayPal will never send you an email attachment, or ask you to download anything in order to use our service or that of any partners.
As you may already know, spoof (deceptive email) is becoming an increasingly common problem impacting large online companies and their customers. PayPal takes spoof very seriously. Remember that your account can be compromised if you share your PayPal password outside the PayPal site.
If you have any questions, or believe you may have already given out your personal information, please call PayPal Customer Service at 1-866-648-5872 or email us at customerservice@paypal.com.
Sincerely,
The PayPal Fraud Management Team