Licchl05

Today my neighbor and I were at the laundry mat washing our winter blankets, and low on quarters. I went to the ATM outside of a Dollar Bank and pulled out some cash. I then went into the bank with a $20 bill and asked if I could please have 2 rolls of quarters. I was then asked if I had an account there, to which I replied no. I was then told that since I didn't have an account she couldn't exchange my $20 for the quarters...HOW STUPID!! I have never heard of a bank doing this.

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3lilpigs

I'm pretty sure all banks are like that.

They'll either tell you no, or charge you a fee.

Didn't the laundromat have a change machine??

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Licchl05

I've never had that issue @ PNC or Citizens bank *shrugs*

Yeah they had a change machine but since I wasn't sure exactly how much we'd need the rolls would be neater for the left over quarters, kwim?

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justme23

I was gonna say I agree w/ pigs... but I can't honestly remember ever being in a situation like that. It probably is their policy, though, since they are next to the mat... they probably get ppl in and out of there every day looking for change.

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whatever

Yep around here its the same. No account no helping you......
Or they charge you a fee. I really don't understand what the difference is.
But I noticed it around here about 2 years ago.

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jasmine

it is their policy, but still.... you used THEIR ATM machine, but yet, you can't use them to get quarters...

Licchl05

EXACTLY! I paid fees to get the money, like $4 total in fees, and they wouldn't give me quarters...pissed me off.

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nightrider127

I think all banks are coming up ways to charge more fees. A couple years ago, we were charged by 5/3 to cash a check that was written on an account with them. They charged us because we didn't have an account with them.

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Anniston

Around here, as long ago as the mid-nineties they were like that. They won't give change or cash change in unless you have an account there. I really don't understand because one would think that if they help someone out, it may eventually lead to that person doing business there.

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Licchl05

My thought exactly! This situation left a bad taste in my mouth, I will never utilize Dollar Bank for checking/savings or lending.....EVER!

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msmom79

we have 4 banks in my small town and they all do the same ,unless you have an account with them-here's what i do if the bank i go to is closed,i go to the nearest car wash ,put my cash in and get quarters,just an idea for ya next time.