Anybody have Hotmail? - Big Big Forums

klutzie56 · 11-05-2008, 10:58 AM

Don't know if I am putting this in the right place or not. Yesterday Hotmail updated their email accounts. Everything is okay except when i open an email, it will only allow me to scroll up just so far. If i want to see the whole email i have to go to Outlook Express. If i open a Quickrewards email it will not let me scroll down far enough to click on the surveys. I hope this makes sense. It's driving me wachy. LOL

freeby4me · 11-05-2008, 11:38 AM

I just came from there and I didnt have any problems. I have a full screen open, I click on an e-mail and I can scroll through the entire message.
Maybe someone else will know whats going on? Can you email them to find out if something is wrong with your account?

klutzie56 · 11-05-2008, 11:44 AM

I have been trying to find a place to email them. Going to support the email bounces back. I have just now tried the feedback and was able to write a message. It must be my computer, darn.

nelda · 11-05-2008, 11:52 AM

I am not having any problems, but I am using the "slower" version of Hotmail. I assume you are using the fast connection full version?

dinosmom · 11-05-2008, 12:55 PM

I am not having problems but my DH cant get into his Hotmail acct at all. He has even tried using a different web browser.

klutzie56 · 11-05-2008, 01:05 PM

I have cable and windows XP. Maybe it's just something they have to fix after the new look. Just wish they companies would leave well enough alone. I guess I am lucky I can see them in Outlook Express. Has your hubby tried that?

jany40 · 11-05-2008, 02:39 PM

i have had the same problem.what i do is open the email,then refresh the page then goback to the email.this fixes it for me.

Char · 11-05-2008, 04:22 PM

Quote:

Originally Posted by klutzie56

Don't know if I am putting this in the right place or not. Yesterday Hotmail updated their email accounts. Everything is okay except when i open an email, it will only allow me to scroll up just so far. If i want to see the whole email i have to go to Outlook Express. If i open a Quickrewards email it will not let me scroll down far enough to click on the surveys. I hope this makes sense. It's driving me wachy. LOL

I can see my whole emails at the 'new' Hotmail, but, I have to scroll to see big ones. You might try F11 while you're viewing it, that might help.

knightowl · 11-05-2008, 06:13 PM

i have the same problem and i wrote them telling them why can't they leave things alone. I am going to take everything off the hotmail and go with yahoo at least they aren't updated all the time without letting you know. this is such an inconvienience. Hate it. glad i am not the only one.

klutzie56 · 11-05-2008, 08:00 PM

I have tried the things that people suggested and no luck. At least I know now it's not my computer. Thank you everyone.

nelda · 11-06-2008, 09:30 AM

Now this morning they have messed with the classic version of Hotmail! The "look" has changed, and unfortunately it's not as easy to quickly read the emails.