Thread: Bank scammers!

I checked my bank account balance online the other day and I was $60 off...there was a pending debit card transaction for that amount...I assumed my husband ordered some xbox live points..The charge went through this morning and it was a charge for some metro pcs phone thing....that we do not have.

WTF!!!

I have emailed the bank to dispute the charge..this pisses me off!!

Sorry that happened. That's one of the reasons I don't want my bank accounts set up online. There are too many things that could happen.

Well I think the only places online that have that number would be ebay,paypal and amazon.

I don't shop too much online. The only thing I really use the check card for is to pay bills online and to pull cash out of the ATM.

I did purchase something online recently but I used a different card for that.

I googled the place and it is a cell phone company called MetroPCS. My cell phones are not through this company.

I contacted metropcs and they wanted me to give them my card # so they could investigate with their fraud dept.

I am not comfortable doing that now since I never authorized this charge.

Still waiting to hear back from the bank.

I have been online for 10yrs and have never had this happen before.

Originally Posted by sdb_ngc

I had this happen to me before and it was because they had several numbers transposed. Dispute with your credit card company if you feel more comfortable. I hope it all works out for ya.

Thanks..its my mastercard check card for my bank account...I have disputed it with the bank..just waiting to hear back from them.

Originally Posted by Quaker_Parrots

I would see if they can look up the info on their system with just the last 4 of the card. On your online banking, is there any sort of auth # with these charges?

They dont even offer service in your area: http://www.metropcs.com/coverage/
An overview of our coverage areas.
Southern California
Los Angeles
Riverside/San Bernardino
Orange County
Northridge/San Fernando
Northern California
Chico/Yuba City
King City
Modesto/Merced
Monterey/Salinas
Napa Valley
Redding/Shasta Lake
Sacramento
San Francisco
Santa Cruz
South Florida
Ft. Lauderdale
Ft. Myers
Miami
Naples
Port Charlotte
The Keys
West Palm Beach
Central Florida
Bartow
Brandon
Brooksville
Clearwater
Dade City
Hudson
Lake Wales
Lakeland
New Port Richey
Sarasota/Bradenton
Spring Hill
St. Petersburg
Tampa
Winter Haven
Zephyrhills
Orlando
Orlando
Georgia
Athens
Atlanta
Gainesville
Michigan
Clinton Township
Downtown Detroit
Taylor
Southfield
Texas
Dallas
Denton
Ft. Worth
McKinney/Allen
Sherman/Denison

When I called them I asked if they could use the confirmation # that was on my bank's website that was provided for the transaction and I was told no they needed the card # that was used to pay for it....

I am gonna call them back and see if they will do it that way with just the last 4 digits.

Still have not heard back from the bank

okay so i just called them back and now they want me to print off a page from my banks website showing the charge and fax it over to them. ?????

This is so very frustrating.

the fact they can't look it up from their OWN confirmation number. NO WAY!!!!. they are insisting on personal information. NO ONE NEEDS THAT INFORMATION. as i'm sure you're well aware, most legit places you call never need your CC info to look up your order. thats the whole poing of THEIR confirmation.

I had it happen, but the charges were on my phone bill. I'D BE TELLING THEM THAT I HAVE FILED FRAUD CHARGES AND THOSE CHARGES BETTER BE REVERSED. tell them that you've contacted the BBB, The FBI fraud dept.

here is their link http://www.ic3.gov/ you'll have to scroll to the bottom and click i accept and it'll take you to the page to fill out.

I check my acct online every day. I have duplicate checks, that way when the check has cleared my bank, i can tear out the duplicate from my checkbook and file it. I know to the penny what i have in my account every day. but then i'm so poor i better have, lmao