Creation Rewards payout
Is anyone else having problems with Creation Rewards paying them?
I ordered a $5 Paypal on 9/8 have not gotten it or any response from them as to why it has not been sent out(6 weeks is supposed to be the max time)
Last edited by crb; 11-04-2011 at 05:36 AM.
11-04-2011 05:34 AM
I've been waiting since 8/22. I noticed a while back that they actually changed the time frame (The help page says it was updated 9/21/11). It now says PayPal is 8-10 weeks, and others are 4-8 weeks. There have been a lot of troubling signs at CR lately.
Has anyone received their redemption from CR in the last couple of months? It's now past the 8-10 week time frame they are stating, and nothing. I'm wondering if they have sent out any payments at all recently.
I've been waiting since 8/25 and it says "not yet processed".
Mine was requested on 8/22, and it still says not processed, even though it's more than 10 weeks. The fact that the payout timeframe was increased so drastically recently, and the payment has still not even been processed, makes me think they are having financial problems. That's why I'd like to know if anyone has been paid by them over the last few months.
Originally Posted by smoothmom
Have any of you guys sent them a support ticket or tried to contact them about your pending cashout/payment? Was just wondering. I cashed out for 5 dollars Paypal a couple weeks ago, but haven't received mine yet, figured it would be a while 'cuz they always take so long.
I have sent out 3 support tickets and not heard a thing from them-according to my history in my account they have not even been read by CR
I just received this e-mail from CR
Thank you for contacting CreationsRewards regarding your redemption. We appreciate your participation in our program very much. At this time, we are experiencing delays with the processing of PayPal redemptions. It can take up to two months currently to receive a PayPal redemption. Rest assured, we are working to speed up redemption processing over the next several months.
If you redeem your points for a mailed redemption item (gift card, check) it will be processed within four weeks. Amazon gift certificates also will be sent out within four weeks after redeeming your points. If you redeemed for a gift card and haven’t yet received it, you will receive it by the end of next week, as some items were on backorder.
For PayPal, we are planning on fulfilling redemptions made through September 30th by next Thursday. Redemptions for PayPal during the month of October will be sent out by the end of November. We realize it is taking longer than usual and we greatly appreciate your patience and understanding for the inconvenience that this may cause.
CreationsRewards Customer Care
Last edited by crb; 11-10-2011 at 07:17 AM.
I received the exact same email today. Hopefully, they will keep their word.
Has anyone received payment as promised? I have not
NEVERMIND-I Just received payment(all this waiting for $5)
Last edited by crb; 11-19-2011 at 08:08 AM.
Hallelujah!!!! 11/19/11 PayPal
CreationsRewards.Net sent you $25.00 USD
I requested this 9/9/11 and after several messages back and forth with them changing the date when I would be paid, they sent me a message that I would be paid last night[11/18/11]. Well it wasn't in my paypal account this morning so I sent them a message reminding them of this and I also called them a liar. Within 30 minutes I was paid.
They are paying-so I hope they are getting their issues resolved-I still go to their site.