d_terry2000

Ive looked all over that site and can not find any email address I can use to get a question answered. Does anyone else have it? If so .. please share. Tia

HoustonGal

huh?
what question, what person?

__________________
like to cook? send me message and I will tell you of my cookbook!!

delSol

try here -

http://help.yahoo.com/help/us/mail/

3lilpigs

it's a JOKE trying to get a question answered from them. You click on one link and all it does is take you to another. I HATE Yahoo. Worst customer service there is! (or isn't!)

Good luck getting an answer.....PLEASE post if you do, so i can start preparing for hell to freeze over

__________________
"If common sense were common.....everyone would have it."

mwickham

Or try
[url]http://help.yahoo.com/help/us/mail/mail-03.html[url]
At the bottom of that page is a "Contact Us" button that takes you to a form to submit for help.

d_terry2000

Gonna try. Thanks....couldnt find it for the life of me. I will post IF they do reply.

d_terry2000

Ok here ya go. They responded to my email. Now...lets see if they resolve the issue Im having. It took like 4 days for a response. Which isnt too bad.
Here is their response.

*Hello Denise,

Thank you for writing to Yahoo! Mail.
If you continue to have problems with this issue, we would like to
investigate in further detail.
For us to look into the problem you have encountered, it will be
necessary for Yahoo! staff to enter your account and conduct some
tests.
Please reply to this message, giving Yahoo! permission to enter your
Yahoo! Mail account and take those steps necessary to pinpoint the
cause
of this problem and explore possible solutions.
If the problem you're reporting is with a specific message or messages,
please let us know the exact name that appears in the "Sender" column,
the exact "Subject" of the message, and the exact folder the message(s)
is/are located in.
Thank you again for contacting Yahoo! Customer Care.

Regards,

Jessica

Yahoo! Customer Care

usascs

Lucky you got a response. My email was hijacked, almost two weeks ago. I have submit multiple requests and have even called them. To no avail. Then last night I got a customer survey on there reply. lets just say they failed. I email them daily. still o word.

d_terry2000

wow...thats crazy. I hope you get your problem resolved (as do I hope they fix my problem...which is not that severe)

d_terry2000

Well they emailed me again. This time they couldnt identify the issue. Ive emailed again. But from what I can see Ive had no problems getting them to reply to me. In fact they replied within hours of emailing my reply.