Frequently Asked Questions (FAQ)
Membership / Registration / Membership Services
What is The Allure Experts Online Reader Panel?
The Allure Experts is an exclusive online forum of Allure readers. We know you have valuable opinions. We're listening.
With topical Web-based surveys throughout the year, you'll have a chance to give us a piece of your mind on everything from fashion and entertainment to food and technology. Survey participation is always 100% voluntary. Your feedback will be extremely valuable in shaping the magazine.
As an "Experts" member, you will have exclusive access to the latest information from behind the scenes of the magazine as well as invitations to local Allure events.
Each time you participate in one of our Web-based surveys, you will also have the opportunity to qualify to win cool gifts and other rewards.
How do I participate in The Allure Experts surveys?
As an Allure Experts member all you have to do now is watch your email for survey invitations. We'll invite you to participate in surveys we think you'll be qualified for based on the profile you provided during registration. Survey invitations will include the topic of the study, approximate length of time needed to complete the survey, the reward or incentive we are offering for taking the survey, and the URL where you can access the survey on the Web. You are never obligated to participate.
How frequently do I have to participate?
It is completely up to you! There is no minimum number of times you must participate in our surveys, and you can cancel your membership at any time.
What if I don't have time to participate?
Sometimes panel members are either too busy to respond to a survey invitation while the survey is 'active' or they do not see the email invitation until after the survey 'closes.' No problem! If you can't participate in a particular survey, just ignore the email invitation.
Whom do I contact if I have questions or problems?
We'd like to hear from you, and we promise a quick response! If you have questions about The Allure Experts Online Reader Panel or a specific survey, you can email us at
allure@mediamarkinteractive.com.
How do I 'unsubscribe' from The Allure Experts?
You can unsubscribe by sending us an email
allure@mediamarkinteractive.com with the words 'Remove ' in the subject line.
Surveys and Opportunities
I haven't received an email invitation in a while. What's up?
Most likely, we haven't had a survey that would be appropriate or interesting to you based on the profile you provided when you registered. Or, if you've changed email addresses since you joined The Allure Experts, it is possible that the contact information we have for you is outdated. If you suspect that this is the case, you can easily update your contact information. Send us an e-mail at
allure@mediamarkinteractive.com to update your information.
After I receive an email invitation to take a survey, how long do I have to complete it?
Surveys are usually available on the Web for three to five days. How long the survey is 'active' depends on how many respondents we need, qualifications of respondents, and how quickly members respond.
If I receive an email invitation, does that mean I'm automatically qualified for the survey?
No. Based on the information you provide when you register, we'll invite you to surveys for which you are likely to qualify. Sometimes, however, there are additional 'screening' questions to ensure the respondents we interview are the correct match (e.g., people who have purchased a computer within the last 6 months).
I tried to take a survey, but was told that I didn't qualify. What does that mean?
We do our best to invite you to surveys you'll be qualified for based on the information you provided when you registered. However, sometimes we have additional 'Screening Questions' to confirm that we interview only the correct cross-section of people.
Can my friends and family become members of The Allure Experts?
Yes, we welcome you to invite your friends and business colleagues to join.
How do you use the information I provide when I register?
The information you provide to us when you register is used for the purposes of better understanding your interests, activities and profile. Your privacy is important to us. Your answers will be combined with hundreds of other participants' answers and reported in total. Click here to view our complete Privacy Policy.
Rewards of Membership
How and when will I be rewarded for my participation in a survey?
We realize that your time is valuable, so we often reward you for your participation in our surveys. Most surveys offer drawings for online gift certificates, cash prizes, or electronic equipment. A number of surveys also offer guaranteed incentive payments to members who qualify for and complete those surveys.
How will I know if I win a prize?
Winners are notified by e-mail. The first names of prize winners are also posted on The Allure Experts Web site on the Prizes & Winners page.
How can I learn more about the official prize drawings?
Each drawing has a link to “Official Rules” that you should review before entering. Click on rules and regulations.
Help! Technical Difficulties
I was taking a survey but was interrupted before I finished the survey. Can I continue?
Depending on your browser capabilities, you should easily be able to resume the survey where you left off (assuming the survey is still 'active'). If your browser does not support this functionality, you may have to start the survey from the beginning. To resume the survey, either click on or copy and paste into your browser the original URL you used to start. Be sure to use the same email address to enter the survey that you previously used.
I tried to take a survey and got a 'file not found' error message.
Check to make sure the URL you are using is correct. Depending on your browser capabilities, you should be able to click on the survey URL in your email invitation to begin. You can also copy and paste the URL into your browser. If you choose to type the URL, be sure to type it exactly as it appears in your email invitation (please note that all survey URLs are case sensitive). Additionally, confirm that you are using the same email address where you received your survey invitation to access the survey. Unless specified otherwise, all of our surveys are programmed to work only with the email address to where we addressed the survey invitation.
If my e-mail or mailing address changes, how do I update my membership information?
It's simple! Just send us an e-mail
allure@mediamarkinteractive.com with your new contact information. Your membership profile will be immediately updated.
I still have a question!
If we still haven't answered your question, visit the Contact Us page.
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