naomi222

Has anyone ever had success with contacting them and receiving a reply? I used the contact page to ask them to check into a payment they deducted from my acct. yet I never recieved. ( received 4 payments yet they show me receiving 5) So far no response and wondered if anyone else had any ideas since they don't have a forum.

Thanks in advance

crackedcla

they did the same thing to me. they deducted the money right away, which they had never done before, and i waited and waited longer then my other cashouts had taken with them.

after 2 weeks i started emailing them. i wrote a nice letter in plain and simple english, remember it is their second language, then started sending it through the contact on the site, plus the 2 other emails i found for them.

i have read on this board that someone had the same problem and used advertising@gainmail.com and received payment.

the 2 other emails were webmaster@gainmail.com and support@gainmail.com.

i had to resend to the contact on the site and all the emails a second time, and did receive the paypal within a couple days of that. but, never did receive a response.

i do not think it is their fault, but maybe a glitch in the system. i had only had the problem that 1 time with that 1 cashout.

best of luck!

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crackedclaypots

naomi222

thanks so much crackedca

I will try those and hope for the best.....they usually send me an email for my request (which makes it nice to keep track of) and pay me very quickly.

Again...thanks!!! Everyone here is so helpful