Epoll Question

jj50000

Hi anyone have an email address for contact. I am still waiting for a reward f rom December. I jyust noticed it was for a pint of ice cream. Also has anyone been able to view reward section on their site. I can't seem to get into that part of the site. thanks Jennfier

mesh30

Sorry but I don't have their e-mail address, I have been waiting since Dec. for 2 rewards from them. Everytime I try to go certain areas on their site, it keeps telling me to sign in. I sign in and it keeps going back to "you need to sign in". I did write them and they keep telling me that I need to reset my computer settings or update my internet explorer. I have no other problems with any other site. Anyone else having this problem?

kvmj

There are many links that cannot be viewed. One of them is the customer service contact page.

The only email address that I can find is: feedback-epoll@epoll.com. I hope it works.

delSol

epoll-rewards@epoll.com I have been waiting since November and when I emailed them about it this is who emailed me back

and I have gotten mail from: "E-Poll Customer Care" <mail@epoll.com>

shorty1154

i went to e-poll and looked around and to ask questions about problems they have a page where you can send it right to them from the web site,,,but they send an answer back to you via e mail....butttttttt i did find this phone number....it is from the client page...maybe it will help find out something????
here it is

call 877 MY-EPOLL

good luck!!!!

MySweetLord

what a run around! I will now try the posted number since 3 weeks ago I spent 30 minutes looking for the so called help center didn't see that number til now

Ordered reward: (1) $25 Target Gift Card
Feb
anytime soon with my reward??


Dear E-Poll member,

Your email cannot be answered by this department
(epoll-rewards@epoll.com). Please visit our online Help Center for
answers to all your support questions!

You can access the E-Poll Help Center at http://www.epoll.com/support

There you will find frequently asked questions (and answers). If you
are still unable to find an answer to your problem please use the
"Contact E-Poll Customer Care" link from anywhere within the Help
Center.

__________________
1 John 4:8 NKJV He who does not love does not know God, for God is love

MySweetLord

the phone # guy says it has to be done online.....

start here
http://www.epoll.com/epoll/clients/f...dA.htm?topic=8

then click
Question still not answered?
Contact E-Poll Customer Care

then fill out that form


anyone ever get their questi ns answered

__________________
1 John 4:8 NKJV He who does not love does not know God, for God is love

SARGEGRL5

I have been waiting for my reward since 11/7/03. They sent me this email two days ago,

Dear E-Poll Member,

We sincerely apologize for the delay and inconvenience. We have been
flooded with orders which has created a backlog throughout our order
processing system. We have placed your order on our priority list,
which means you will be one of the first to receive your reward when our
next shipment of rewards arrive.

To ensure proper delivery please double-check that your mailing address
is correct in your profile. Your patience has been greatly appreciated.
Thank you!

--
E-Poll Customer Care

elsaleh01

Once i got that same email about being put on their priority list, i received my gift card with in a month.. It will come... just takes them forever. Amanda

__________________
EMAIL ME GIVE ME FEEDBACK

SARGEGRL5

I can't believe it, but, I just got my reward tonight from epoll!

SARGEGRL5

When I emailed them a few days ago I told them that 7 months was way too long to wait for the reward. I take the surveys in a timely manner and I expect them to follow through with their rewards in a timely manner. I also told them that I would be contacting the BBBonline about the situation.

I just hate having to threaten them with the BBBonline but hey 7 months is too long to wait for a reward.