Redeemed Zoom Panel Points, Got a Phone THAT DOES NOT WORK!
I am very upset with Zoom Panel. I redeemed 7500 for a bedroom phone/radio/clock and it does not work (sent from incentivelogics). I immediately wrote to them three weeks ago, got a confirmation reference number and the email said they would get back to me within 24 hours. When I heard nothing in a week I re-sent the same email and got yet another reference confirmation number. It is now three weeks and I sent yet another email, got the same 'you will get a response within 24 hours' and yet ANOTHER reference confirmation number!
Has anyone else had a problem such as this and if so how in the world did you resolve it? THANKS for any help you might be able to offer! AND, btw, ALL THREE problems are listed in my account with 'unresolved' next to each!!