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DH called the cable company last night and read them the riot act. He told them that he has given permission for me years ago to handle anything to do with their company and he expects them to follow through with his wishes. He also emphasized that hto treat his wife the way I had been treated was unconscionable and he would not tolerate it. The CS was apologetic and promised that this would go to a higher level with a notation that this was high priority and he agreed that what happened shouldn't have happened. Also that a person higher up would call the house today and speak to me. Of course this could have been just lip service and would most likely happen again. I am looking into switching to FIOS so that I will be prepared to wave my middle finger at them if necessary.
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