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This is SOP with alot of companies now. A few years ago my friends DH died and she wanted to cancel his cell phone and could not because it was in just his name, so she had to send in a death certificate to be able to do it. After her telling me that, I and my DH contacted all of our billings, power, telephone, water and had both of our names put on and since then no problem.
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Silent Luci - dity
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